What are the responsibilities and job description for the Team Member position at Houston Foods?
Team Member
WHO WE ARE:
We are a GROWING Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our company grows, we look for employees who share our passion for achieving exceptional results. At Burger King, employees have an opportunity to contribute to the success of our growing organization.
If you're looking for a chance at a fast-paced, hands-on career, you've come to the right place. From Team Member to Restaurant Shift Manager, the job opportunities in BURGER KING® restaurants are challenging and fun.
WHO YOU ARE:
- Personable, Results-oriented self-starter, a go-getter.
- Team contributor and leader who thrives in a fast-paced setting.
HERE’S WHAT YOU WILL BE DOING:
As an integral member of the Burger King Team, this position is responsible for:
- Greets guests with a smile, receives orders, processes payments and responds appropriately to customer issues.
- Operates cash register or point of sale devices, as needed and uses value-added suggestive-selling techniques to generate additional sales opportunities.
- Verifies the accuracy of guests’ orders.
- Prepares and packages food and drink products.
- Cleans kitchen area, counters, food preparation areas and utensils.
- Cleans dining room, restrooms, and exterior grounds.
- Maintains Health and Safety standards in work areas.
- Unloads and stocks inventory items as needed.
- Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter, etc.);
- Prompt and regular attendance on assigned shifts.
- Follows uniform and grooming standards and policies.
- Works to resolve issues that may arise in the restaurant.
- Learns team effectiveness skills; works with others to achieve team goals.
- Responds to guests’ needs in a professional and polite manner.
- Communicates in a positive manner with customers, peers, and managers.
- The ability to work well in a fast-paced environment and under pressure.
- Dependable and reliable.
- Good written, math and interpersonal skills.
- Reliable transportation.
SOME Perks & Benefits (Based on eligibility requirements):
- Scholarship Fund Program provides scholarships ranging from $1000 to $50,000 to Burger King team members, their families and high school seniors.
- Burger King emergency fund provides short-term financial assistance to Burger King employees who experience hardships and need emergency relief due to natural disasters, illness, fires, or other unexpected events.
- A discount program that has discounts on things like glasses, hearing aids, weight loss programs, step tracking devices, shoes, etc.
- A provider finder/cost estimation tool, allowing members to find in-network providers and get a cost estimation before the visit
- A wellness program, where earning points for things like achieve step goals, can be redeemed to purchase wellness related items
- A pregnancy planning tool, that helps track fertility, baby growth, milestones, etc.
We are an equal opportunity employer
