What are the responsibilities and job description for the Crew Member - AM Shift position at Howell Mill?
At Dunkin Donuts, the team member role is more than just a job, it's an opportunity. Team members gain life experience that goes far beyond just serving a great Coffee's & Donuts in a friendly environment. Dunkin Donuts is a great opportunity for people of all ages and backgrounds, and no experience is necessary. Please consider visiting your local Dunkin Donuts if you'd like to learn more about the team member experience.
Crew Member/Cashier responsibilities
- Count down your till at the end of each shift and deposit money in the safe
- Respond to guest questions, concerns and complaints and make sure they leave satisfied
- Arrive on time for all shifts and stay until shift completion
- Follow all restaurant safety and security procedures
- Maintain a fast speed of service, especially during rush times
- Clean your station thoroughly before, during and after each shift
- Take orders from customers and input their selections into the restaurant's computer systems.
Qualifications:
Skills
- Must be able to fluently speak/read English
- Capable of counting money and making change
- Able to operate restaurant equipment (minimum age requirements may apply)
Required Competencies
- Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
- Passion for Results – set compelling targets and deliver on commitments.
- Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.
Crew Member/Cashier skills
- Capable of lifting 25 lbs.
- Excellent time management skills
- Ability to work on your feet for most of your shift
- Current student or high school diploma/GED preferred
- Strong customer service skills
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