Network Field Technician / Broadband Installer

Hoyos Consulting LLC is searching for a Network Field Technician to join our team, as we grow our network and consulting practice across Wisconsin and the Midwest. This position would be responsible for installation of new fiber and wireless services for our ISP network, as well as in a network support role to support our existing footprint and customers. This position would also work on our rural residential Four Lakes Broadband network and new customer installations using fixed wireless or fiber technologies. Attention to details is key, and this role requires dedication to our customers, and to the quality of the product. The right person here would be able to jump in and hit the ground running as a key member of our team, and helping grow our practice. This position is the “boots on the ground” who installs our services and works with our customers on a daily basis.

RESPONSIBILITIES:

• Test and turn-up of new business and residential ISP customers (Cat5E/6 cabling, configuration of network/wireless equipment)
• Perform wireless and/or fiber site surveys for potential new customers
• Plan/implement customer driven projects (wireless deployments, fiber construction)
• Assist with troubleshooting of customer issues
• Maintain and monitor Hoyos Consulting and Four Lakes Broadband network, and improve where possible
• Participate in a 24x7 on-call rotation

QUALIFICATION:

• 1-2 years experience with cabling (Cat5E, fiber, etc) in residential/commercial environments
• Basic wireless and RF theory and knowledge
• Self-motivated, self-starter, can accept and embrace change, able to learn on the fly and independently
• Ability to work under tight deadlines and changing priorities
• Basic power and hand tool operation
• Comfortable working at heights on a roof or tall structures (grain legs, small towers, etc)
• Must be able to lift up to 75 pounds and climb ladders up to 40ft
• Strong attention to details and documentation
• Comfortable in front of a customer

NICE TO HAVE, BONUS PERKS:

• Experience working in a service provider or ISP network
• Experience with optical network equipment, splicing, and fiber troubleshooting
• Tower climbing certification
• Juniper (JunOS, MX/ACX specific) and Cisco (IOS) experience

ABOUT HOYOS CONSULTING:

Hoyos Consulting is a boutique internet service provider and consultancy, providing internet services, colocation, managed services and expert level network consulting. Our ISP network spans Madison, Milwaukee, Chicago, Minneapolis, Seattle and Portland, with a mix of fiber and fixed wireless, and is quickly growing as a multiple year Inc5000 award winner. Our expertise is networks, and we strive to provide the best rounded solutions to our clients. Our Four Lakes Broadband network is providing residential fixed wireless and fiber services to residents in Dane and Rock counties in Wisconsin.

BENEFITS:

• Medical, dental and vision insurance package
• Generous paid time off/sick time
• 401k Retirement plan company match/profit sharing
• Relaxed/casual work environment
• Cell Phone reimbursement
• Free Costco membership
• Free data center rack space/colocation
• Free/Paid Training