Salary Job Openings

Seasonal Sales Support Specialist

HPOne
Trumbull, CT Full Time
POSTED ON 9/25/2020 CLOSED ON 10/5/2020

Job Posting for Seasonal Sales Support Specialist at HPOne

As a member of our Sales and Customer Support Team, you will be responsible for following up on our customer’s insurance policy statuses, customer service issues related to our sold polices, and recording all updates in our internal database system. 

Responsibilities:

  • Assist with insurance application status follow up to ensure customers are enrolled in plans intended
  • Update customer records with any new information pertaining to application status, changes to account, etc.
  • Work with agents, customers and carriers to resolve any outstanding enrollment and/or service issues
  • Manage “Mail Pack” report by mailing out appropriate plan documents to client per agent’s request
  • Assist with resolution for any enrollment platform issues that arise
  • Work with carriers to obtain paper application when necessary
  • Provide inbound and outbound phone support when necessary

Requirements:

  • Excellent verbal and written communication skills
  • Energetic team player
  • Must be self-directed and able to work well independently as well as part of a team
  • Must be organized, accurate and detail oriented
  • Ability to handle multiple projects and shift priorities as necessary
  • Extensive phone skills, phone experience

 

 

Equal Employment Opportunity (EEO) is a fundamental principle at HPOne, where employment is based upon personal capabilities and qualifications. HPOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HPOne requires the necessary drug testing and background checks as part of our pre-employment practices.

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Salary.com Estimation for Seasonal Sales Support Specialist in Trumbull, CT
$44,607 to $58,051
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