House of the Red Pearl - Server Assistant

ABOUT THE COMPANY Creative Culinary Management Company (“CCMC”) is a hospitality company founded in 2020 by Jean-Georges Restaurant Holding Company. Based in New York City’s Seaport in Lower Manhattan, CCMC is responsible for the management of a variety of acclaimed restaurants at the Seaport, each offering unique, world-class dining. CCMC’s mission is to channel its team’s extensive knowledge and passion for hospitality into the creation of memorable guest experiences—from family-friendly dining on the historic cobblestones to intimate waterfront restaurants on Pier 17, along with rooftop dining concepts featuring one-of-a-kind views of Lower Manhattan, and an extensive selection of globally-influenced drinking and dining establishments throughout the Tin Building by Jean-Georges—the a 53,000-square-foot culinary marketplace at Pier 17 on the former site of the Fulton Fish Market.   ABOUT THE OPPORTUNITY The Tin Building by Jean-Georges is a sprawling food emporium located inside one of New York’s most historic landmarks. The TIN Building features multiple unique venues: Several full-service restaurants, fast casual, and counter dining outlets as well as 10,000 sf of retail featuring private label products, grab and go, grocery and more. To support this significant operation the Marketplace features a large commissary kitchen and bakery, as well as an exhibition kitchen that will provide media opportunities. The Howard Hughes Corporation, the nationally recognized real estate company overseeing the re-development of New York City’s Seaport District, envisions the repositioning of the property as a magnet for attracting locals and visitors alike with a unique, year-round blend of entertainment, food, and retail offerings. The centerpiece of the Seaport District’s renaissance is an entirely re-imagined historic TIN Building, featuring a one-of-a-kind Marketplace and entertainment venue operated by renowned chef Jean-Georges Vongerichten. POSITION SUMMARY The Server Assistant will assist servers and attend to the guests of the restaurant by upholding the quality of food, beverage, and service. This position will assist with running food, clearing dishware, and setting up tables to ensure service runs smoothly. ESSENTIAL JOB RESPONSIBILITIES· Assist servers by clearing tables, setting tables, refilling beverages and dishware, and attending to guest requests· Provide attentive and quality service to all guests during their dining experience· Ensure compliance with occupational, health, and safety standards· Participate actively during pre-shift meeting· Participate in restaurant service and team trainings· Ensure consistent communication with staff members, management, and the kitchen during service· Demonstrate ability to aid co-workers during service while successfully maintaining responsibilities· Provide courteous and efficient service· Responds positively and promptly to customer concerns and complaints· Maintain a welcoming and orderly restaurant environment· Completes side work according to the schedule· Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service· Reliably complete all assigned side work· Demonstrate knowledge of Department of Health (DOH) standards KNOWLEDGE, EXPERIENCE AND SKILLS · Friendly, outgoing, energetic team player with a positive attitude· Experience working in a fast-paced professional restaurant· Desire and dedication to learn and offer fine casual service· Ability to think quickly and multi-task in a fast-paced environment· Ability to communicate effectively, both verbal and written· Ability to take direction and execute· High standards for cleanliness of workspace and service areas· Flexible availability including nights, weekends and holidays· A desire to advocate on behalf of the guest as well as notice and pursue when a guest is dissatisfied· A willingness to jump in and assist with additional duties when needed (bussing tables, greeting guests, running food) and a great team player· Genuine warmth and hospitality! Physical Requirements: · Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.· Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards· Must be able to lift and carry up to 25 lbs.· Ability to stand for prolong periods of time.· Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the work area and property. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.· Climbing steps regularly. COMPENSATION  The base pay range for this position is paid a minimum wage and a tip credit is taken when applicable. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.  Creative Culinary Management is an equal opportunity employer.