Office Assistant

About the Company:

ASZ Caring Hearts Inc. is a provider of quality home care services in Oakland Park, Florida, and was established in December 2017. Since then, we have been committed to providing quality service to individuals with disabilities who are in need of home care assistance. Our passion to serve started with our founder. As a single parent raising twins with a developmental disability (Cerebral Palsy) and are wheelchair-bound, the need for genuine care emanated and was highlighted even more. Hence, it is our lifelong duty to render only quality home care services that will guarantee and allow individuals to live the life they deserve.

Job Summary:

The Office Administrator at ASZ Caring Hearts Inc. plays a crucial role in coordinating office operations, managing essential records, and serving as a primary liaison with staff, clients, and external stakeholders.

Key Responsibilities:

File and Data Management

• Maintain an organized filing system, routinely checking for documents that are expired or nearing expiration.
• Archive old records as per company policy and regulatory requirements.
• Keep essential office documents up-to-date, such as payroll calendars, staff and client contact lists, and other necessary reports.

Communication and Liaison

• Regularly reach out to Support Coordinators and Case Managers from insurance companies to maintain open and effective lines of communication.
• Act as a primary point of contact for clients, addressing their concerns promptly and professionally.
• Establish relationships with educational institutions and therapy centers to promote the company's services and create potential recruitment channels.

Office Administration

• Regularly process staff timesheets and handle job postings on employment platforms.
• Monitor staff start dates to manage uniform reimbursement processes.
• Create and manage a record for each staff member indicating their client assignments and pay rates.
• Participate in maintaining a clean and organized office environment while ensuring the confidentiality of sensitive documents.
• Appropriately dispose of and archive documents of past and non-engaged staff members.

Job Requirements:

• High School Diploma is required.
• At least 6 months of administrative experience.
• Familiarity with Microsoft Office applications.
• Previous work experience in Medical Billing & Coding and as a Medical Assistant is desirable.
• Can have experience as a Patient Care Technician (PCT).
• Must complete Home Health Aide Certification within 2 months of employment.
• Completion of a Level 2 background check as required by the state of Florida (AHCA - Agency for Healthcare Administration eligible).
• Excellent phone communication skills.
• Bilingual proficiency in Spanish is preferred. Candidates should be able to read, write, and speak the language.
• Strong organizational skills with the ability to multitask.

Benefits:

• Vacation Leave: Employees will be entitled to 5 days (equivalent to 40 hours) of vacation leave annually.
• Sick Leave: Our organization provides a sick leave allowance of 32 hours per year.
• Holiday Policy: We acknowledge the significance of major holidays. As such, our employees are allowed time off on these days. Specific information about which holidays are observed will be provided upon hiring.
• Salary review after 90 days of employment.