Assistant to the AVP/Dean of Students

Overview

Our client, The University of San Francisco (USF) is looking to fill a temporary Assistant to the AVP/Dean of Students position.The role is expected to be onsite in San Francisco.

Under the general supervision of the AVP/Dean of Students, this position is responsible for providing administrative support to the AVP/Dean of Students and the Office of the Dean of Students staff. In addition, this position provides professional, non-judgmental, efficient customer service to individuals seeking assistance. This position is required to manage problems as they arise, in a confidential manner.

As part of the larger staff in Student Life, the Assistant to the AVP/Dean of Students helps to create a supportive University community which encourages student learning and development in the Jesuit Catholic tradition. The mission of Student Life is to fully support holistic student development within a social justice framework centered in preparing students to be caring, socially responsible citizens in our global and local community.

The University of San Francisco is located in the heart of one of the world’s most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF's Jesuit Catholic mission helps ignite a student’s passion for social justice and a desire to “Change the World From Here.”

A temporary position is an excellent opportunity to gain industry experience or get your foot in the door with an employer. It’s a great way to network, pick up new skills and expand your resume.

Come work for us! We offer competitive pay, as well as SF Health and Sick benefits and 401(k) upon meeting the eligibility requirements.

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Responsibilities

• Serves as the initial point of contact in the Office of the Dean of Students; assisting students, parents, faculty, administrators, and staff visiting or calling the Office of the Dean of Students.
• Receives and screens a variety of calls, schedules student appointments, and routes calls to the appropriate party in a professional manner.
• Facilitates access to services for students.
• Handles confidential information and materials relating to faculty, student and other issues and supports the department by researching information relating to highly-sensitive student cases. 
• Coordinates logistics for the Care Response Team, including creating and updating the agenda and meeting minutes 
• Serves as the dedicated point person for business hour hospital transports and follow up, including coordinating student wellness checks and support.
• Supports the Bias Education and Resource Team by scheduling meetings, responding to incoming reports, and logging case data and follow up.
• Serves as a member of the DOS Emergency Fund Committee/Review Team- responsible for reviewing and approving applications.
• Maintains the AVP/Dean of Students’ calendar and coordinates logistics and scheduling of inter and intra-departmental meetings.
• Creates and updates student cases, documenting all confidential student situations.
• Prepares monthly expense reports for the AVP/Dean of Students.

Qualifications

• Post high school education.
• Training or experience equivalent to one year of clerical work experience or related education.
• Knowledge of general office procedures and ability to explain routine tasks
• Previous experience handling confidential information preferred
• Proficient in MS Office Suite. Ability to learn Titanium Scheduler, BANNER and Maxient Database.
• Must be customer service and team oriented.
• Emotionally mature, highly organized, and able to keep calm under pressure