Job Posting for Account Manager at HRC Total Solutions, LLC
DescriptionThe Account Manager is responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and our services are delivered effectively. The ideal candidate will have excellent communication skills and a proactive approach to account management.The schedule is Monday-Friday 8:00am-5:00pm and offers the opportunity to work from home as well as in the office.Job ResponsibilitiesServes as the primary contact for assigned clients, understanding their business needs and objectives.Develops and maintains strong relationships with point of contacts within client organizationsCollaborates with Account Administrator to process Client service agreements and renewal documentsCollaborates with Account Administrator and other departments to answer inquiries and resolve issues from Brokers/POC's via phone and e-mailProcesses and researches cases and inquiries in Client Relations QueueAssists with overflow of Customer Service call queueEducates the Client's employees about plan options via verbal and/or multi-media presentationsTravels to and conducts employee education meetings at client sites (Virtual webinars are currently requested more often, but there is still the option for in-person presentations)Travel required if requested (reliable transportation required)Travel occurs 0-50% during months of November-January, all other months 0-10% (Virtual webinars are requested more often, but there is still the option for in-person presentations)Travel occurs in the New England area, no overnight travel
Salary.com Estimation for Account Manager in Manchester, NH
$62,005 to $84,923
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