JOB DESCRIPTION

Job Title:   Area Business Travel Sales Manager                                                         

Department: Sales and Marketing                                                

Supervision Exercised:  N/A

Supervision Received:  Assigned Property(s) Director of Sales 

JOB SUMMARY

The Area Business Travel Sales Manager is responsible for growing business in both the corporate and local negotiated segments as well as overall Consortia business for a group of designated hotels.  The Area Business Travel Sales Manager will continue to further penetrate existing accounts as well as procure new business for their assigned hotel(s).  The Area Sales Business Travel Sales Manager is also responsible for meeting assigned monthly sales goals. This position will be based out of assigned hotel(s) with potential travel opportunities to other markets. 

MINIMUM REQUIREMENTS

Education

Experience

Skills and Knowledge 

The individual must possess the following knowledge, skills, and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. 

• Must be able to read, write, and understand English
• Excellent verbal and written communication skills including leading and participating in formal presentations
• Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales
• Strong organizational skills with the ability to handle multiple tasks/projects in a fast-paced environment
• Strong computer skills. Microsoft Office, Delphi FDC, Envision, CI/TY, Sales Pro, Lanyon, and other programs as it pertains to this position
• Experience with Travel Click business intelligence products (Agency360) 
• Experience reading and understanding STR reports
• Experience with multiple brands (Hyatt, Hilton, Marriott, IHG) and brand-specific sales systems 
• Ability to work as part of a team
• Understanding Business Travel’s impact on other revenue segments 
• Strong desire to deliver high-quality customer service
• Detail-oriented and organized as it pertains to accuracy and efficiency
• Good personnel management and organizational skills

JOB DUTIES

• Responsible for meeting or exceeding revenue goals in the Business Travel market segment(s) for assigned hotel(s)
• Responsible for the online RFP Management processes as applicable to brand or third-party source, for securing new accounts within the Business Travel market segment(s) for the assigned hotel(s)
• Assist with the completion of required reports for the assigned hotel(s) in a timely manner
• Effectively communicate with the Director of Revenue and/or Director of Sales of the assigned hotel(s) to review opportunities that impact revenue goals
• Conduct weekly sales calls to existing and new accounts, as well as uncover new business in the assigned market segment(s)
• Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development for the assigned hotel(s)
• Travel locally and potentially out of state to conduct outside calls, and promote assigned hotel(s) to clients 
• Attend tradeshows representing assigned hotel(s) as required
• Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.
• Maintain a relationship with the brand’s national sales office (where applicable)
• Arrange site inspections of assigned hotel(s) for new accounts
• Respond to all sales inquiries within 24 business hours
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
• Responsible for negotiating volume account contracts and the implementation and setup as required
• Analyze historical, current, and future hotel/market trends and develop strategies to maximize occupancy and average rate of assigned hotels through creative and selective selling
• Remain current on new competition, changes in the market, and needs of assigned hotel(s)
• Assist in the development of the annual budget and quarterly owner reviews for the assigned hotel(s)
• Participate in management meetings at assigned hotels to discuss budget, forecast, and rate
• Attend a minimum of one revenue strategy call per month per assigned hotel(s)
• Participate in the yearly creation of the BT budget
• Assist with the completion of marketing and owner presentations for the assigned hotel(s)
• Partner with the operations team of assigned hotels to coordinate customer specifications, and effectively respond to customer issues and comments to ensure customer satisfaction
• Provide a weekly sales activity recap to property GM and DOS - This may also require the information being entered in the property sales system, as requested
• Completion of weekly/monthly sales activity goals provided by each property
• Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening and/or weekend hours
• Other duties as assigned

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.