Gather & Hem Server

JOB SUMMARY

Provide outstanding food and beverage service to our guests in a professional, friendly, and courteous manner.

JOB DUTIES

• Arrive at the scheduled start time in the appropriate uniform and ready for work.
• Greet all guests with enthusiasm and friendliness.
• Serve food and beverages in an appropriate manner consistent with company standards.
• Answer guest questions about food, beverages, and our facilities accurately and in a friendly manner.
• Provide the highest level of service in accordance with Hotel Brand standards.
• Identify food orders when ready and deliver items to tables in a timely manner.
• Communicate with other food and beverage employees to ensure guest satisfaction. 
• Maintain full knowledge of menus, recipes, and other pertinent information.
• Constantly increase knowledge of food, beverages, and other hotel products and services. 
• Complete side work after each shift.
• Responsible for constant sanitation, organization, and proper food handling.
• Prepare work areas for opening, mid-shift, and/or closing in accordance with hotel standards.
• Ensure that guests have a positive and memorable experience. 
• Watch for safety hazards and report them immediately to your Supervisor/Manager.
• Attend all mandatory Department and Hotel meetings.
• Complete all required training within the timeframe allotted. 
• Act in accordance with fire, health, and safety regulations and follow the correct procedures as required.
• Perform other duties as directed, developed, or assigned.
• Support environmental commitments by acquiring the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry.

MINIMUM REQUIREMENTS

• Minimum 21 years of age.
• US work authorization required.
• Must meet grooming standards.
• Able to work as part of a team.
• Able to work with little or no supervision.
• Previous server experience in a similar setting required.
• Working knowledge of POS system required.
• Previous hotel/resort experience preferred.
• Able to prioritize, organize, and follow-up.
• Strong attention to detail and ability to make concise decisions.
• Able to effectively communicate in English, in both written and verbal forms.
• Able to demonstrate high energy and strong enthusiasm for customer service.
• Able to work on your feet for extended periods.
• Able to lift and carry up to 25 pounds.
• Willingness to work varied shifts, including weekends and holidays.