What are the responsibilities and job description for the Room Attendant position at HRI Hospitality Corporate?
Tutwiler Hampton Inn and Suites Downtown Birmingham is seeking reliable and friendly room attendant to join our hospitality team in order to provide superb customer service to our guests.
Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner.
To be successful as a room attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.
Room Attendant Responsibilities:
- Greeting guests and responding to queries.
- Changing bed linen and making beds.
- Replacing used towels and other bathroom amenities, such as shampoo and soap.
- Sweeping and mopping floors.
- Vacuuming carpets.
- Dusting and polishing furniture.
- Emptying trash containers
- Cleaning public areas, such as corridors if needed
- Reporting any technical issues and maintenance needs.
- Updating status of guest rooms on assignment sheet.
- Returning and restocking cleaning cart at shift end.
Room Attendant Requirements:
- Previous guest service and/or housekeeping experience preferred.
- Experience using industrial cleaning equipment and products.
- Flexible working hours.
- Ability to work with little or no supervision while meeting high-performance standards.
- Physical mobility and stamina.
- Ability to follow instructions.
- Professional and polite.
Our associates can look forward to great benefits ahead!
- We offer Benefits after 30 days of employment! Health, Dental, and Vision and much more
- We offer wonderful hotel worldwide discount stays
- Paid Sick and vacation days that immediately start accumulating.
HRI is EOE M/F/D/V