Room Attendant

JOB DESCRIPTION

Job Title: Room Attendant

Department: Housekeeping

Supervision Exercised: None

Supervision Received: Housekeeping Supervisor, Housekeeping Manager, General Manager

JOB SUMMARY

Maintain cleanliness standards of the hotel in all guest rooms, back of house and public areas.

JOB DUTIES

• Clean up to Hotel standards in all areas of the Hotel.

• Communicate to Supervisor, Housekeeping Manager or General Manager when recovering any and all lost and found items.

• Effectively work with team members to accomplish assigned tasks each day.

• Greet each guest that you encounter in the hallways, lobby or public areas with “Good Morning” or “Good Afternoon” or “Good Evening”.

• Follow procedures for entering and leaving guest rooms.

• Turn in keys and communication devices to the Housekeeping Department when shift ends.

• Follow all instructions when filling spray bottles with cleaning chemicals; never mix chemicals.

• Work in a safe manner to prevent injury to yourself, other staff members or our valued guests.

• Maintain organization and cleanliness of storage closets, guest laundry areas and corridors.

• Watch for safety hazards and report them immediately to your Department Supervisor.

• Perform other duties as directed, developed or assigned.

• Observe all safety policies and procedures during the execution of assigned duties

• Arrive at scheduled start time in appropriate uniform and ready for work.

• Maintain control of keys issued to perform assigned duties.

• Work efficiently and as part of the team.

• Properly handle all equipment and cleaning chemicals (i.e. washer, dryer, detergents etc.).

• Maintain control of keys issued to perform assigned duties.

MINIMUM REQUIREMENTS

• High school graduate or equivalent

• 2 years similar experience in a similar environment.

• Organizational and time management skills.

• Must be able to give and receive information clearly.

• Detail oriented as it pertains to accuracy and efficiency.

• Ability to work as part of a team.

• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100# in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters. Lift, carry and position loads of at least 25#. These abilities are required for an entire shift.