What are the responsibilities and job description for the CRM Data Steward position at HS Solutions?
Job Description
Title: CRM Data Steward
Location: New York, NY (day one onsite with Hybrid)
Responsibilities
- Coordinate the quality, security, and maintenance of CRM data
- Define data elements and establish policies and procedures adopted by business management teams that relate to the collection and accuracy of data
- Resolve exceptions either directly in the source system or populate templates with the data to be updated; ensure data populated in templates is in the correct format
- Work directly with the business to:
- Define business rules to resolve data quality issues (e.g., exclude Contacts that do not have an association with an active client/employee)
- Resolve exceptions (e.g., provide an accurate email address)
- Validate data in the target system and provide signoff
- Meet data cleanup timelines to have the data ready for user acceptance testing
- Align with Data Analysts on data exception reports
- Provide teams with cleansed data templates
- Give necessary training on the stewarded data upon request
- Maintain data flow diagrams related to stewarded data
Requirements
- Coming from a background in data management; CRM (Customer Relationship Management) data is a plus
- Experienced with SQL and Excel
- A strong communicator with the ability to execute tasks effectively
- Detail-oriented with exceptional organizational and analytical skills
- Able to effectively influence stakeholders and have strong leadership skills
Salary : $50 - $70
CRM Specialist/Data Analyst
College of Westchester -
White Plains, NY
CRM Data Accuracy Specialist
Intralinks, Inc. -
New York, NY
CRM Data Analyst
Sotheby's -
New York, NY
