A/R Specialist

Accounts Receivable Specialist

Full Time; Braintree, MA, United States

Position Summary

• NFP Health is a technology and services company that offers a complete solution to create and operate private and public health insurance exchanges. We supply the technology, people, and support to our sister company, HSAInsurance, as well as to leading commercial and government entities in the country. We are looking to add an Accounts Receivable Specialist to our team to perform a variety of accounting, analysis and collection functions to ensure timely and accurate processing of customer payments.

Essential Duties and Responsibilities

• Apply customer payments; verify deposits and post to accounts receivable, which involves moderate to heavy typing
• Prepare daily bank deposit, which involves manual sorting of checks and keying of deposit information
• Research and resolve payment discrepancies
• Contact customers to investigate complaints
• Verify accuracy of charges and correct any problems with accounts, which requires manual research in file boxes
• Review aged accounts receivable daily; contact delinquent accounts to request payment; record and monitor payment plans
• Ensure client contacts are up to date and clients have all information needed to process invoices
• Respond to all client inquiries in a timely manner
• Identify billing issues and resolve in a timely manner
• Review accounts and reconcile monthly, ensuring balances and activity are properly supported
• Review billing and payment processes with new clients
• Provide backup support as needed for invoice billing, billing rate reconciliations, and application of payments
• Ensure timely payments from customers, accurate processing of customer payments, and payment communication with customers
• Field customer payment calls, emails, and reconciliations
• Responsible for the timely collection of accounts receivable and account dispute resolution, by maintaining constant open lines of communication with customers and maintaining favorable customer relations
• Use organizational skills and attention to detail to ensure that payments received are properly recorded as transactions in the system
• Process return checks
• Research problems with processing, contact departments and vendors to resolve problems and expedite payments, and respond to inquiries by telephone or in writing

Skills & Qualifications

• 3-4 years experience in related field.
• Proficient in Microsoft Office, specifically Excel, with the ability to analyze and manipulate data from multiple sources.
• Strong written and verbal communication skills with the ability to coordinate effectively with team members, management, Corporate and clients.
• Exceptional degree of motivation, professionalism, and integrity along with the ability to maintain confidential information and comply with regulations.

NFP is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state or local law. The Company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It’s expected that all of our employees are aware of this policy and that they create an environment that’s sensitive and respectful to all individuals.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Braintree, MA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Accounts receivable: 3 years (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: One location

Salary : $46,100 - $58,400