Associate Client Management

Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We're bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

This role is involved in reviewing customer information and business documentation to assist in the creation and maintenance of Know Your Customer (KYC) profiles for Global Banking customers. The position requires a thorough understanding of policies as well as their application through Global Banking procedures.

As our Associate Client Management you will:

• Review business documentation and other additional information provided by the line of business to ensure customer files are up-to-date and in line with policies and Global Banking procedures to reduce risk
• Maintain relationships with internal stakeholders in the Onboarding an Customer Due Diligence (CDD) services department and Global Banking's front office
• Establish and develop close working relationships with pertinent country Group offices and operational areas to ensure excellent customer service
• Ensure activities completed are in compliance with applicable internal policies and procedures and external regulations to protect Company and customer interests
• The job holder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators

For this role, HSBC targets a pay range between $64,700 and $97,100.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee's overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a "bonus"). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.