What are the responsibilities and job description for the Desktop support technician position at HSK Technologies?
Responds to help desk tickets and works with vendorsupport contacts to resolve technical problems with desktopcomputing equipment and software.
Note : Contractors will be required to work .
The Desktop Support Techniciansupports inhouse teams
Ensures desktop computersinterconnect seamlessly with diverse systems including associatedvalidation systems file servers email servers computer conferencingsystems application servers and administrative systems.
Preferred Qualifications :
PC / laptop break / fix
Scripting(i.e. PERL SHELL).
Required / Desired Skills
Skill
Required / Desired
Amount
of Experience
Experience providing hardware / software support to endusers
Required
Years
Experience installing hardware and software onworkstations
Required
Years
Experience installing hardware and software onservers
Required
Years
Experience in Windows environment
Required
Years
Eperience providing Telephone Support to users
Required
Years
Experience in maintenance or installation of basicapplication and support (i.e. password reset; usermanagement
Desired
Years
Knowledge of MS Office Suite TEAMSSharePoint
Desired
Years
Knowledge of Service Now
Desired
Years
Last updated : 2024-09-15
