What are the responsibilities and job description for the Crew Member position at HSO Executives?
Join our team and become an integral part of our expansion and growth in the Oxnard area. As a member of the HSO crew, you will be tasked with using your personality and customer service skills to engage with prospective customers and explain our clients products and services with the goal of signing up new customers for our clients. This is an ideal position for an energetic go-getter with experience working in warehouses, labor, restaurants or retail.
Crew Member Responsibilities:
- Possess high levels of independence
- Finding elegant solutions to difficult problems
- Collaborating with Account Managers to improve customer satisfaction and increase profit margins
- Represent a brand with rectitude and in a positive light and by doing so help to increase sales and bring a brand story to life!
- Assist with placement or upgrades of products and service orders
- Take confidential payment information as well as other personal information such as address and phone number
- Performing front line customer service: Answering customer questions, escalating issues and informing customers of current deals and promotions
- Grasp changes efficiently
- Build sustainable relationships and trust with customers
- Provide accurate and complete information using given tools and training
Crew Member Requirements:
- 1-2 years of sales and customer service representative experience
- Associates degree preferred
- Ability to manage time effectively, multi-task, and prioritize responsibilities in a fast paced environment.
- Self-sufficient and motivated
- Active listening skills and the ability to adapt quickly and respond to all types of individuals.
- Grasp company and product knowledge quickly
- Desire to advance in skills and leadership / customer management
- Personable, energetic and professional demeanor with a positive frame of mind
- Strong work ethic and moral compass
- Reliable and great at communicating with customers as well as a team
Job Type: Full-time
Pay: $800.00 - $1,200.00 per week
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: In person
Salary : $800 - $1,200