Dispatch

Overview

HSS a Tarian company specializes in managed security services in both physical and virtual high-risk environments keeping the excitement out of security since 7.

We partner and serve with organizations in healthcare, aviation, schools, and other settings where safety and security are top of mind.

With nearly 3, highly knowledgeable security and support staff, HSS a Tarian company protects its partners and communities through healthcare technology management, integrated security services solutions, and an ingrained ability to assess and de-escalate situations in physical security.

More information about HSS a Tarian company can be found on our website.

Compensation : $. / hr.

Responsibilities

• Operates computer terminal equipment, radio, telephone, and other transmitting and receiving equipment.
• Answers emergency and non-emergency telephone calls for security, police, fire, ambulance, and other requests.
• Makes decisions as to type of call, correct response, and responsible agency to respond to incident.
• Evaluates information to determine the best resource, equipment, and personnel to be dispatched.
• Transmits appropriate information to correct personnel as required.
• Studies, and maintains, familiarity with major streets, roads, public buildings, industrial plants, and the general geographic location of cities and landmarks in Lane County.
• Aware of all hospital locations, fully acquainted with the locations of departments, employees, parking, and resources available to the public and staff.
• Dispatches and monitors appropriate emergency public safety activities
• Performs other job-related duties as assigned.

Qualifications

EDUCATION & EXPERIENCE

• High School Diploma or GED
• At least one year of full-time law enforcement dispatcher work or similar experience, independently performing the full range of duties for call taking and radio dispatching duties within the last 5 years.

OR At least one year of full-time security dispatch experience in a hospital setting, independently performing the fulltime range of call taking and radio dispatching duties while adhering to rules, regulations, and safety guidelines within the last 5 years.

All applicants are expected to successfully pass a cognitive and situational test, demonstrating that there is a solid competency for the position.

Skills :

• Must have good etiquette in all communications, clean appearance, and be organized.
• Must follow both written and verbal directions and updated hospital administrative policies, procedures, and guidelines.
• Must prioritize and multi-task effectively in a fast-paced, detail-oriented environment.
• Must be able to use computers for typical work tasks, data entry, logging events, document generation, footage reviews, and badge access audits, etc.
• Must be able to investigate incidents utilizing all available reports and resources.
• Must be able to run diagnostics on technical issues while placing work orders in real-time for the hospital, security systems, and communications.
• Must provide excellent customer service while adhering to rules, regulations, and safety guidelines.
• Must be able to maintain composure and work effectively in stressful situations.
• Must be able to work effectively and in a professional and respectful manner when interacting with diverse members of the public.

Our Full-Time and Part-Time positions offer role specific on-the-job training, career paths, and a full range of benefits :

• Medical, Dental, and Vision Insurance
• Supplemental Medical Reimbursement Plans
• We offer paid leave and paid time off in accordance with federal and state requirements.
• Paid Holidays - The schedule of paid holidays may vary by location.
• k Plan & Free Retirement Planning Consulting
• Short-term & Long-term Disability Income Protection Benefits
• Life Insurance for Teammate and Family
• Employee Assistance Program
• Perks Discount Programs with 3, free classes from yoga to financial wellness.
• Wellness Program
• Pet Insurance
• Identify Theft Protection Plan

Last updated : 2024-06-18