IT Business Analyst - Senior

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Position Description:

As a Senior IT Business Analyst, perform a complete range of information system analyst assignments including, but not limited to, designing, developing, testing, and implementing computer systems and applications. This individual will be looked upon to provide technical support to other team members and evaluate new development tools and agency systems. Senior IT Business Analyst will evaluate, document, and inform management and supported client agency of impact and risks, including disaster recovery planning, to existing IT solutions due to proposed legislation, enhancement requests, or changes in governmental processes or procedures. Actively participate in the development and implementation of assigned client agency s IT strategic direction/plan. Mentors other staff to resolve client agency IT issues.

The primary duty of this position is to act as a liaison among technical and business stakeholders to elicit, analyze, communicate, and validate requirements for changes to information systems, business processes, and policies, as applicable. Collaborating with both the Information Technology (IT) project teams and business clients, this position collects, clarifies, and translates business requirements into design documentation, from which applications and solutions are developed - 60%

• Ensure project alignment with client's Strategic Plans.
• Develop Statements of Work (SOW) and Total Cost of Ownership (TCO) for Requests for Proposals (RFP).
• Provide content approval and validate estimates for the entire schedule of the project for the Project Manager to ensure compliance with the SUITE Project Management Methodology (PMM) and the Systems Engineering Methodology (SEM).
• Facilitate requirements gathering/meetings with clients to gather requirements (traditional waterfall and agile) for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.
• Redesign and approve program specifications based on test results.
• Lead artifact reviews with peers, system specialists, Enterprise Security and other entities to ensure IT solutions and applications adhere to client and agency policies, standards or guidelines.
• Coordinate security resources to ensure proper system design based on and Agency security requirements and standards.
• Participate in Solutions Design Team meetings and assist in creation of the Enterprise Architecture Solution Assessment (EASA), Infrastructure Service Request (ISR), Hosting documents and Firewall Rule requests.
• Design and document IT solutions that utilize standard technology.
• Ensure proper change management for all requested fixes to production systems.
• Ensure proper change management for all requested changes to system designs and system architecture standards are documented.
• Approves application-wide integration, performance, system or user acceptance test plans.
• Differentiate between defects and new requirements and initiate change requests as necessary.
• Evaluate impact of new development tools, languages, upgrades and equipment on agency systems and make recommendation to and/or agency clients.
• Leads assigned task forces, special committees, and/or research groups.
• Monitors long term IT solution traits and break fix patterns and recommends IT solutions to alleviate persistent problems.
• Review and approve project management documents.
• Serves as Agency Services liaison to outside consultants.
• Serve as a liaison between client and the client concerning application requests, standards, and other program and project matters.
• Takes lead role in audit investigation, security reviews and risk assessment document creation.
• Serve as liaison between client concerning ICE audits.
• Perform disaster recovery planning and implementation.
• Evaluate and inform management and supported client agency of impact and risks to existing IT solutions due to proposed legislation, enhancement requests, changes in governmental processes or procedures

Maintains records and prepares reports and correspondence related to the work - 40%

• Provide input to the creation and modification of procedures.
• Contribute ideas on continuous improvement of IT processes.
• Attend training as required and/or research opportunities for free or low-cost training.
• Perform demonstrations, web research, activities that increase the knowledge of this position and/or of other team members.
• Attend staff meetings.
• Lead task forces, special committee meetings, and/or research groups.
• All other tasks necessary and proper for a resource in this type of role.
• Perform additional duties as assigned.

Education:

• Bachelor's degree.