IT System Engineer (Manufacturing)

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

POSITION SUMMARY:

Works closely with Manufacturing-, Quality-, Maintenance-, and IT team members to provide functional expertise and technical support in areas as Manufacturing Execution Systems (MES), Maintenance Management Systems (CMMS), Quality Management Systems (QMS), Product Marking and Labeling Systems (LMS) and other technologies as used on shop floors. Leads and contributes to key transformational projects initiated to enhance systems performances, modernizing, and simplifying existing footprint. Understands business requirements that drive the analysis and design of technical solutions aligned with business and IT strategies. Involved in the full systems life cycle and is responsible for designing, configuring, testing, implementing, maintaining, and supporting application software for manufacturing. Makes recommendations towards suitable software technologies to be selected, methodologies of implementation and ongoing support delivery. Responsibilities may also include participation in system, component and data architecture design, performance monitoring, product evaluation and buy versus build recommendations.

RESPONSIBILITIES:

• Maintain the plants shop floor systems (MES, MES, CMMS, QMS, LMS) including maintenance, troubleshooting, modifications, and expansions.
• Provide technical support and functional expertise to existing shop floor systems (MES, CMMS, QMS, LMS).
• Analyze the business requirements and propose solutions meeting business expectations
• Maintain and enhance software systems/development processes for our Manufacturing Execution System, utilizing Java, .Net and/or other development platforms MVC, WPF, SQL, VB6
• Identify opportunities and implement changes to existing shop floor systems to continuously improve performances, availably and reduce support.
• Continuously optimize IT support and service delivery related to shop floor systems
• Contribute to the development of tools to improve the efficiency of shop floor systems development, deployment, and support
• Assist with testing the functionality developed in different testing efforts
• Contribute to build automation and Continuous Integration/Deployment for MES and tools applications
• Act as a champion, change agent, and mentor to bring new technologies, techniques and principles for software engineering excellence.

Project Management knowledge:

• On assignment, act as key team member or project manager for shop floor systems.
• Work jointly with business stakeholders, IT Application Management Services, IT Infrastructure technical Services to align solution(s) requirements and demand with technology capabilities and overall technological roadmap.
• Follow the guidelines of the Global IT Program- and Project Management Framework.
• Establish and maintain the regional and site-specific IT projects roadmap.
• Is responsible and accountable for assigned IT projects in terms of scope, schedule, cost and delivery.

Vendor Management:

• Support and assist regional and global IT leadership teams negotiating and partnering with local vendors.

Continuous Improvement:

• Is responsible and accountable to identify, report, implement productivity improvements and cost savings measures targeted to achieve a 5% YoY reduction of the local, site specific IT operating cost.

ESSENTIAL DUTIES AND RESPONSIBILITIES: List the essential functions that are core to this position and represent at least 5% of the incumbent s time. Other duties may be assigned beyond the core functions listed below.

• 40% - Maintenance and Administration (MES, CMMS, QMS, LMS and other shopfloor systems)
• 20% - Technical Support w. functional (expertise) guidance
• 30% - Project Management, Project Contribution
• 10% - Continuous Improvement, Others

SUPERVISORY RESPONSIBILITIES:

• System Engineer IT Manufacturing maybe required to supervise external resources working on projects and maintenance activities.

KNOWLEDGE, EDUCATION AND WORK EXPERIENCES:

• Bachelor's Degree Bachelor's Degree in engineering, supply chain operations, and/or IT supply chain
• At least 5 years IT Manufacturing or supply chain operations.
• Deep knowledge of manufacturing operations and core processes
• Experience with shop floor systems configuration and maintenance

Expert level with Microsoft .Net technologies (VB, C#, SQL)
Strong working knowledge and experience with VB6 technologies

• Experience Implementing:
  • Manufacturing Execution Systems (Oracle, SAP, Dassault Systems)
  • Wonderware / AVEVA MES (InTouch, InTrack, InBatch, Historian)
  • Infor EAM, MP2 CMMS
  • InfinityQS
  • NiceLabel or similar LMS
  • Reporting and Dashboarding tools (SQL, Oracle DB, Tableau, Microsoft SSRS and PowerBI)
• Understand principles of Master Production Schedule (MPS), Material Requirement Planning (MRP), Inventory- and Work In Process (WIP) Management.
• Experience integrating Enterprise Resources Planning systems (ERP) as Oracle EBS, SAP S/4 with MES and shop floor systems.
• Understand with Statistical Process Control (SPC), Total Productive Maintenance (TPM), Factory Performance and Reliability (FP&R, OEE)
• Experience with LEAN and Operational Excellence.
• Understand Environmental Health & Safety (EHS) Standards, Quality Standards and Regulatory Requirements.

REQUIRED SKILLS:

• Motivated, self-driven in seeking out tasks and works diligently to complete them with minimal supervision or waiting for assignment or tasks to be assigned
• Maintains high standards despite pressing deadlines; does work right the first time; corrects own errors; regularly produces accurate, thorough, professional work
• Produces an appropriate quantity of work; does not get bogged down in unnecessary detail; able to manage multiple projects; able to determine project urgency in a meaningful and practical way; organizes and scheduled people and tasks
• Listen and responds effectively to customer questions; resolves customer problems to the customer's satisfaction; respects all internal and external customers; uses a team approach when dealing with customers; follows up to evaluate customer satisfaction, measures customer satisfaction effectively; commits to exceeding customer expectations
• Writes and speaks effectively, using conventions proper to the situation; states own opinions clearly and concisely; demonstrates openness and honesty; listens well during meetings and feedback sessions; explains reasoning behind own opinions; asks others for their opinion and feedback; asks questions to ensure understanding; exercises a professional approach with others using all appropriate tools of communication; uses consideration and tact when offering opinions.
• Continues personal development and keeps up to date on various IT topics & technologies

REQUIRED ATTRIBUTES:

• Solution Oriented - Develops creative, workable solutions to complex issues. Demonstrates agility and resourcefulness in identifying creative and practical solutions.
• Collaborative - Good at collaborating with business stakeholders and members of the IT organization.
• Innovative - Good at initiating and implementing creative ideas while displaying good judgment about which creative ideas and suggestions will work.
• Solves Problems - Uses rigorous logic & methods to solve difficult problems with effective solutions
• Communication - Can effectively communicate across all levels of the organization including technical and non-technical people both verbally and in writing. Represents company interests with outside customers and vendors in a succinct and articulate manner.
• Organized - Ability to work on multiple projects at once, prioritizing tasks and deliverables, and managing expectations accordingly.