Housekeeping Supervisor

The Environmental Services Supervisor will directly assist the Environmental Services Director in all aspects. They uphold the core values and mission of Hubbard Hill. They’re responsible for coordinating services and procedures on campus that support our team in it’s entirety, as well as maintaining a clean, sterile environment at all times. They’re solely responsible for all Housekeeping and Laundry needs on campus.

Duties/Responsibilities:

• Turn in Maintenance requests forms with detailed information about the problem or issue that needs fixed
• Yearly inspections of residential apartments for any unfavorable condition
• Decoration halls for Spring and Fall
• Employee training and coordination for meetings and special events. (Podiatrist, massage therapy, etc.)
• Phone calls: Answering, taking messages for call-ins and call-offs, reference checks, resident’s questions or concerns.
• Back up Floorcare Associate
• Responsible for training new employees
• Floor care
• Putting stock away
• Carries housekeeping phone on person at all times to field calls between residents, employees, and/or Management
• Create and completes work orders
• Floating between different departments covering coworker absences, or anywhere

 there may be a need for services on campus

• Other Services:

1. Include delivery of packages, flowers, etc.
2. Lost and found search:

1. Lost clothing items, etc. (Very time consuming)
2. General quality control of housekeeping and laundry

• Monthly paperwork

1. Cleaning check sheets for Housekeeping, resident census lists for laundry, laundry pick-up schedule, keeping track of and informing housekeeping and laundry of daily changes, special services lists, inspection sheets, welcome letters, stock sign out sheets.

1. Updating and changing job descriptions in Housekeeping & Laundry
2. General filing: cleaning sheets, linen counts, etc.
3. Prepare charge slips and time off request
4. Monthly budget for Housekeeping & Laundry
5. Updating employee phone and birthday lists
6. Work schedule for Housekeeping & Laundry

1. Holidays, personal days and sick days, vacations and birthdays

• Responsible for Sailor Center cleanings

1. Weekly cleaning and stocking
2. Maintenance requests and checks
3. Floor care requests and check
4. Pest control issues and checks

Required Skills/Abilities:

• Ability to operate related equipment, such stand on vacuum.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers. 
• Excellent organizational skills and attention to detail.

Education and Experience:

• Must be able to read, speak and understand English and follow oral and written instructions.

Physical Requirements:

• Must have sufficient strength to turn, lift, push, pull and move 50 pounds.
• Must be able to walk and move about throughout the workday without sitting or leaning except when on break.
• Must be able to see and hear, with or without the use of prosthetics, to adequately meet the requirements of this position.
• Must be able to work with ill, disabled, elderly, emotionally upset or hostile people.
• May encounter interruptions and exposure to infectious waste.
• Must communicate professionally with the environmental staff, nursing personnel and other internal and external contacts.
• Job requires professional communication with residents, family members, co-workers, visitors, government agencies/personnel at times.