F&B Manager

GROW With US!

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.

What We Will Offer You:

• A 20% off Hudson Employee Discount
• 50% Discount for all Food and Beverage items at the store

This Starbucks Store Manager Position Is For You, If You Would Enjoy:

• Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
• Developing strategic and operational plans for the work group, managing execution, and measuring results.
• Oversee two Starbucks locations, one opening in July 2022 the second opening January 2023.
• Working at LaGuardia Airport.

The Team Is Counting On You As A Starbucks Store Manager To:

• Have open/ Flexible availability, being able to work early mornings starting at 4am, afternoons and evenings until last flight, weekends and holidays.
• Work a full-time schedule.

Key Accountabilities:

• Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
• Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations.
• Setting goals for the work group, developing organizational capability, and modeling how we work together.
• Displays a customer comes first attitude by training and holding partners accountable for delivering legendary customer service.
• Provides coaching and direction to the store team to take action and to achieve operational goals.
• Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.
• Monitors and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements.
• Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team. Communicates clearly, concisely and accurately in order to ensure effective store operations.
• Actively manages store partners by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance. Manages ongoing partner performance using performance management tools to support organizational objectives.
• Utilizes and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where partners are valued and respected.
• Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions.

Required Qualifications:

• 3 years of Food and Beverage, and Management experience.
• Experience overseeing a multi-unit operation.
• Complete all required trainings including ServSafe® and the NYC Health License or able to obtain one within the first 30 days of employment.
• Demonstrated experience at building community relationships.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to manage store operations independently.
• Ability to manage effectively in a fast-paced environment.
• Ability to manage multiple situations simultaneously.
• Ability to manage resources to ensure that established service levels are achieved at all times.
• Interpersonal skills.
• Ability to read and complete all sales reports needed for day to day operational understanding.
• Math, Financial and Waste Management
• Knowledge of customer service techniques.
• Knowledge of supervisory practices and procedures.
• Organization and planning skills.
• Strong operational skills in a customer-service environment
• Strong problem-solving skills.
• Team-building skills.
• Strong leadership skills, with the ability to coach and mentor others.
• Ability to plan and prioritize workload
• Ability to handle confidential and sensitive information Core Competencies.

Some Of Our Company-Offered Benefits For You And Your Family Include:

• Health & Well Being: Medical/Dental/Vision Insurance
• Paid Time Off
• Various Personal and Parental Leave Programs
• Universal Life Insurance
• Retirement Programs & Matching Employee Contributions: 401K & RRSP
• Employee Recognition & Anniversary Programs
• Training, Development, and Growth Opportunities
• Tuition Assistance & Scholarship Programs

In accordance with the New York City mandatory vaccination order, if you are hired by Hudson, we will require you to submit proof that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated.

Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.

Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

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