Front Desk Shop Coordinator

For the Liberty Hudson Hawk Barber & Shop located at 209 S Stewart Rd, Liberty, MO 64068

You’re a punctual person looking for a flexible but set schedule. You like to dress your best and Stay Sharp by maintaining a professional and well-groomed appearance. You support local businesses and would love finding a position within one that values their culture, teamwork, and continuous, healthy growth. Creating favorable and lasting impressions with the customers you help, is what makes you smile. Problem solving, forward thinking, and attention to detail are just some additional skill-sets you can “check off” the list. With outstanding performance, comes additional responsibility and compensation, since we like to grow our team from within. Does this sound like you? Are you looking for a part-time job?

Look no further, we’ve got you covered.

Responsibilities

• SCs are often the first point of contact for guests entering the shops for appointments, they engage guests as they enter the shop, creating a favorable and lasting impression from the time guest enters and exits the HH shops
• The SC position is highly responsible for the overall guest experience, look, feel, cleanliness, communication, and performance of the lobby and front desk of shop
• Ensure retail shelves and merchandise are cleaned, organized, and stocked
• Perform backbar exchanges, checking in inventory as needed, and providing inventory management support for the Shop Lead
• Schedule walk-in appointments, ensure that cancellations or adjustments are taken care of as outlined by HH, and assist with call-outs as needed
• Collect electronic payments for services, accurately use reservation system
• Actively promote and have knowledge of HH service menu, additional services (email and text reminders, recurring appointments, etc) and merchandise/products for sale
• Continual effort for shop upkeep; sweep between any station where needed and the entire shop; towels laundered, folded, supplied at towel station; hot towels supplied in the towel warmer, additional responsibilities listed on the daily list
• Ability to problem solve and exhibit forward thinking as guest concerns arise
• Read and understand HH Handbook, policies, and procedures
• SCs maintain a well-groomed and professional appearance as the face of our brand
• SCs are typically scheduled in shops 30 minutes before opening to 30 minutes after shop closes, by shifts.
• Fill in for absent team members as necessary

Pay / Benefits / Performance

• SC are paid hourly compensation based on number of hours worked
• SCs receive 6 month performance appraisals with opportunities for pay increases

Qualifications Minimum 18 years of age

• High school graduate or equivalent
• Customer service, computer and phone service experience preferred
• Full availability for weekend and holiday hour shifts preferred

Job Type: Part-time

Pay: $13.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift
• Every weekend
• Weekends only

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)
• Retail sales: 1 year (Preferred)

Ability to Relocate:

• Liberty, MO 64068: Relocate before starting work (Required)

Work Location: In person