What are the responsibilities and job description for the Host position at HuHot Mongolian Grill?
Company Overview
HuHot is an unlimited, create-your-own Asian stir-fry restaurant where our guests select their own ingredients in building their bowl and we cook it right in front of them!
At HuHot, we welcome new employees as family because it’s important that each and every person is treated with respect and valued for their contribution. Our team members receive competitive wages and flexible schedules. We recognize hard work and dedication with the commitment to promote from within whenever possible. Since almost every employee has the opportunity to work with our guests, we strive to create a fun and interactive environment that is bound to put a smile on your face. HuHot can be your opportunity at a short-term, part-time job or the start to a life-long career. Join us!
Job Summary
Our hosts greet incoming Guests, thank departing Guests, provide accurate wait times, seat Guests in a friendly manner and work in a fast-paced high volume environment.
Key Responsibilities:
- Accommodate any special needs or requests of guests (i.e.: disabilities, etc.)
- Demonstrate genuine hospitality and set the stage for an exceptional dining experience by making every single Guest feel welcome upon arrival
- Receive incoming phone calls with a professional, knowledgeable and friendly approach
- Engage in friendly conversation as you seat Guests in a timely fashion
- Ensure that every Guest has a menu and any other important information
- Maintain a clean and organized work area and complete cleaning as assigned
- Assist in clearing, cleaning and preparing tables for incoming Guests as necessary
- Manage restaurant waiting list during high volume to accurately set Guest expectations
- Open door for Guests arriving and departing
- Sincerely thank Guests as they leave and invite them to return
Personal Requirements:
- Must have upbeat, outgoing and positive attitude
- Must be able to assist guests and possess great guest relations skills
- Ability to work positively in a fast-paced environment
- Excellent verbal communication and interpersonal skills
- Ability to work effectively within a team
- Ability to be on your feet and alert for extended periods of time
- Maintains strong personal image and uniform standards
Benefits/Perks
- Flexible schedule- Full time and part time are both available
- Concept featured as a Next Top 20 by NRN Magazine for multiple years running.
- Discounts on HuHot food items both on and off duty
- First uniform is free!
- No late nights – out by 10 pm on weekdays and 11 pm on weekends
- Cross-training opportunities and leadership programs to support every level of your career
- Depending on the position, some benefit packages may include medical, dental, vision, and/or 401k, as well as paid parental leave
Salary : $11 - $17
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