What are the responsibilities and job description for the Service Coordinator position at Hull Lift Truck, Inc.?
Hull Lift Truck, Inc. is currently seeking a Service Coordinator for our South Bend, IN location due to continued growth.
Hull Lift Truck offers industry specific training, an attractive compensation program as well as a comprehensive benefits package.
Since 1962 Hull Lift Truck has provided the highest quality material handling equipment and support services available in the material handling industry.
Today Hull Lift Truck continues to work as hard as ever to maintain its reputation as an industry leader by focusing on the simple philosophy Ed Hull founded the business on: offer the highest quality material handling equipment at a fair price with sincere commitment to customer satisfaction.
Primary Responsibilities:
- Proactively communicate with customers on the status of when their services will be completed
- Take customer preventive maintenance calls and assist with their questions
- Scheduling and coordination of preventive maintenance with customers and the Service Manager
- Enter and set up maintenance contracts for service
- Update and open service work orders daily
- Distribute completed paperwork to the proper departments for processing
- Assist other departments as needed
Qualifications:
- Superior customer service and the ability to troubleshoot and resolve issues
- Extremely detail oriented
- Honest & high level of integrity
- Reliable with strong work ethic
- Possess basic math and computer skills
- Team player
