Field Sales Professional, Bilingual - Conviva, Lakeland, FL

Description

Humana’s Primary Care Organization is one of the largest and fastest growing value-based and senior-focused primary care providers in the country, operating over 200 centers across eight states under two brands: CenterWell & Conviva. Operating as a payer-agnostic, wholly owned subsidiary of Humana, our centers put the unique needs of seniors at the center of everything we do. Our clinics offer a team-based care model, where our physicians lead a multi-disciplinary care team supporting patient’s physical, emotional, and social wellness.

The Field Sales Professional is part of our growth team, committed to introducing community partners and seniors themselves to the value our primary care centers offer with the objective of procuring new patients.

Responsibilities

The Field Sales Professional will generate new patient enrollments through engagement with community partners, health plan brokers and individual seniors. As a member of the Field Sales team you will interact with prospective patients by leveraging strong, lasting relationships with community partners, hosting community events that introduce our brand and special model of care, and supporting health and well-being activities in our primary care centers and virtually.

The Field Sales Professional’s responsibilities include:

• Planning and managing events throughout the community daily, either independently or with health plan brokers, to introduce our brand and tell “our story”.
• Signing seniors up for appointments with physicians or capturing information from visitors to these events to create a base of prospective patients. Following up with these leads to cultivate and ultimately close them.
• Building strong lasting relationships with community partners to support relationships with community organizations that serve seniors, including faith-based organizations, community centers, and senior housing facilities. 
• Hosting health and well-being and social events inside the activities room at one or more primary care centers often in collaboration with a care team member; leveraging grassroots marketing such as “bring a friend” to generate prospective patient leads.
• Leading tours of the primary care centers for prospective patients as needed.
• Documenting all interactions with prospects in the Salesforce tool.
• Collaborating with marketing to ensure events and activities are documented appropriately for promotional use across media and direct marketing channels.
• Occasional evening and weekend work may be required as business needs dictate
   

               

Required Qualifications

• Managed Health Care experience focusing on our Medicare population
• 3 years’ experience in a sales role, with a proven track record of meeting or exceeding sales targets
• Demonstrated understanding of and ability to sell in a dynamic and changing healthcare environment
• Experience utilizing a CRM (e.g. Salesforce) to track and manage leads and outcomes
• Ability to communicate in a clear, impactful and effective manner
• Ability to operate effectively in team-based environment
• This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits 
   

Preferred Qualifications

• Bilingual, Spanish
• Lives in Polk or Osceola counties

Scheduled Weekly Hours

40