What are the responsibilities and job description for the Business Systems Analysis Professional position at Humana?
Responsibilities
The Business Systems Analysis Professional formulates and defines systems and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Devises or modifies procedures and processes to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Validates benefits achieved from solution implementation. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.
Required Qualifications
- One year plus of technical experience
- Experience in problem analysis and process
- Experience with Microsoft office suite including Word, Excel and PowerPoint
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
- Experience in customer service
- Excellent spoken and written communication skills
Preferred Qualifications
- Problem solving and consultation within complex environments
- Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation
- Knowledge of Systems Development Life Cycle
- Knowledge of Waterfall and Agile Development Methodologies
- HCHB knowledge would be a plus
- Bachelor's degree
- Experience in Home Health
Additional Information
#LI-Remote
This is a remote position
To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
- Satellite, cellular and microwave connection can be used only if approved by leadership
- Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
- Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Not Specified
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