Become a part of our caring community and help us put health first
 

We are seeking a visionary and strategic leader to join our team as the Mainframe Platform Director. In this unique role, you will oversee a hybrid model where much of the day to day are primarily managed by a large outsourced team, while you lead an internal team focused on governance, strategy, and vendor management. Your success hinges on ensuring the platform delivers reliable, high-performing service while optimizing costs and maintaining robust security and compliance.

Responsibilities:

• Strategic Direction and Governance:

  • Develop and implement the long-term vision and strategy for the mainframe platform, aligning it with business objectives and IT roadmaps.

  • Establish and enforce comprehensive governance policies, procedures, and standards for the platform, ensuring compliance with all relevant regulations.

  • Conduct regular audits and risk assessments to identify and mitigate potential issues, implementing robust change management practices.

  • Participate in and represent mainframe interests in enterprise internal audits for CMS, SOX, DoD, etc.

  • Oversee service level agreements (SLAs) with the third-party vendor, actively monitoring performance and addressing deviations.

  • Develop and maintain disaster recovery and business continuity plans for the platform, ensuring preparedness for any eventuality.

• Internal Team Leadership:

  • Build and lead a highly skilled internal team focused on strategic planning, vendor oversight, platform monitoring, and continuous improvement.

  • Foster a collaborative and innovative environment, empowering your team to contribute their expertise and drive positive change.

  • Provide coaching and mentoring to team members, fostering their professional development and career growth.

• Third-Party Vendor Management:

  • Cultivate a strong, collaborative partnership with the mainframe vendor, fostering open communication and transparent information sharing.

  • Proactively manage the vendor relationship, ensuring they meet SLAs and service commitments, escalating issues and negotiating solutions effectively.

  • Drive continuous improvement initiatives with the vendor, seeking innovative solutions to optimize performance, security, and cost-efficiency.

  • Manage contract renewals, working with ECM to ensure enterprise requirements are met or mitigated and costs are appropriate.

  • Ensure products are appropriately licensed and manage to the licensed thresholds to minimize financial and audit risks.

• Technical Expertise:

  • Possess a deep understanding of mainframe technology, architecture, and operational best practices.

  • Stay current with industry trends and emerging technologies relevant to the mainframe landscape.

  • Provide technical guidance and support to your internal team and serve as an advisor to the vendor on strategic technical decisions.

• Communication and Collaboration:

  • Effectively communicate with a diverse range of stakeholders, including senior management, IT teams, business users, and the third-party vendor.

  • Collaborate with other IT leaders to ensure seamless integration of the mainframe platform with broader IT initiatives.

  • Clearly document and communicate decisions, plans, and progress reports, fostering transparency and alignment.

Use your skills to make an impact
 

Role Essentials

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• 10 years of experience in mainframe technology and operations management.

• 5 years of experience in a leadership role managing hybrid IT environments, preferably involving third-party vendors.

• Proven track record of developing and implementing successful IT strategies with a focus on cost optimization and service excellence.

• Strong understanding of IT governance, risk management, and compliance frameworks like COBIT, ITIL, and ISO.

• Excellent communication, collaboration, and interpersonal skills with the ability to build trust and rapport with diverse stakeholders.

• Demonstrated ability to manage and motivate teams, fostering a culture of continuous learning and improvement.

• Experience in negotiating and managing contracts with third-party vendors.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$164,700 - $226,600 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.