Network Operations Manager

Louisville, KY Full Time
POSTED ON 3/26/2024

Become a part of our caring community and help us put health first
 

Manages the daily operations of the organization's network operations infrastructure team responsible for hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations.

Manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained.


Use your skills to make an impact
 

Required Qualifications

  • Manages subordinate staff in the day-to-day performance of their jobs.
  • True first level manager.
  • Has full authority for personnel actions.
  • Ensures that project/department milestones/goals are met and adhering to approved budgets.
  • Vendor management skills (hardware/software security vendors as well as third party vendors)
  • Typically requires.
    • a bachelor's degree
    • 8 years of technical network engineering experience
    • 5 years of project leadership experience
    • 3 years of Layer 2/ Layer 3 network architectural design (LAN/WAN/VPN) and engineering experience
    • 3 years of experience working with MPLS, BGP, OSPF, and other LAN/WAN technologies.
    • 3 years of 802.11 wireless infrastructure and administration
    • 3 years of experience architecting large-scale wireless network infrastructure, with advanced experience designing carrier-grade Wi-Fi 

Preferred Qualifications

  • Strong understanding and support of 4G, LTE, 5G network deployments across remote sites
  • Strong experience supporting large-scale datacenters and remote sites.
  • Strong experience with end-user device connectivity architecture & implementations (i.e. IoT, iPads, etc...)
  • Experience with Cisco networking equipment.
  • Experience in VPN technologies.
  • Ability to manage complex multi-organizational projects.
  • Experience with implementing and operating a software-defined network environment (VXLAN, EVPN, etc.)

Additional Information

  • Experienced ServiceNow user
  • Experienced SharePoint user
  • Experienced Splunk user
  • Experienced SolarWinds user
  • Working knowledge of Smartsheet
     

    Work-At-Home Requirements

  • WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.  
  • Satellite and Wireless Internet service is NOT allowed for this role.
  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

    #LI-Remote

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$104,800 - $144,300 per year


 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.


Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Salary.com Estimation for Network Operations Manager in Louisville, KY
$125,042 to $161,803
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