Dir, Process Analysis

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Company Name: Spectrum

JOB SUMMARY
This position is responsible for providing leadership to the Process Analysis function that evaluates the existing processes and provides recommendations and optimal solutions on processes improvements and best practices. This position requires expert level understanding of organization's processes and practices and manages complex projects. Collaborates with executives and various departments and lines of business to identify process improvement opportunities and meet various information needs.

MAJOR DUTIES AND RESPONSIBILITIES
Provide leadership to a Business Process Analysis function

Develop a culture of high performance and continuous improvement that values learning and a commitment to quality

Collaborate with functional leadership on breakthrough strategies to improve process efficiencies and cost reduction opportunities

Direct large-scale process improvement projects through all stages including concept formulation, determination of the appropriate methodology, and implementation

Provide a framework for process methodology in proposing new strategies

Utilize best business practices within and outside the organization to establish benchmark data

Assess requirements for internal business processes, ensuring compatibility with organizational strategic goals

Implement new processes, evaluate existing processes, and recommend optimal solutions and improvements

Facilitate communication and gain commitment between business units and stakeholders to align processes and solutions with business strategies

Use sophisticated quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis

Research industry trends for application of process improvement techniques and best practices

Perform other duties as requested

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to prioritize and organize effectively
Ability to work independently, as well as in a collaborative and dynamic team environment
Ability to handle multiple projects and priorities
Ability to analyze and interpret data
Ability to quickly identify business problems/opportunities
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to manage multiple projects at one time
Ability to document, prepare and present data-driven presentations
Ability to supervise and motivate others
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to think strategically and anticipate future trends, needs and expectations
Knowledge of telecommunications industry preferred
Superb knowledge of software applications such as Word, Excel, etc.
Strong business planning and forecasting skills
Strong analytic, organizational, and problem solving skills
Ability to focus on overall strategy
Strong team and relationship building skills
Proven leadership and mentoring skills
Ability to analyze data and develop and present data driven reports
Ability to document, prepare and present executive level presentations

Education
Bachelor’s degree in Business Administration or related field
Master’s degree preferred

Related Work Experience
5 Years: Management experience
8-10 Years: Process or data analysis experience

WORKING CONDITIONS
Office environment