Casino

POSITION SUMMARY :

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

The incumbent in this position is responsible for directing property operations for a new property by working within the overall company strategic planning and policy framework.

They direct operating entities for successful implementation of corporate business policies, goals, and objectives; provide input and support in the conceptual, strategic, and policy formulation functions of the company;

ESSENTIAL FUNCTIONS :

• Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Hires, motivates, evaluates, and directs property leadership to ensure adequate guidance and resources to accomplish established goals and objectives.
• Responsible for the development of operating entities, personnel, products / services, and market resources within span of control to accomplish short-term and long-term goals and objectives.
• Interprets company policies and plans and establishes strategic management and operating plans for each operating entity for which responsible to achieve company goals and objectives.
• Exerts a consistent and effective management presence and provides clearly defined, exemplary leadership for the achievement of short-term and long-term company goals and objectives.
• Participates in the development and implementation of strategic plans and policies for the respective property(ies).
• Implements new and innovative strategic business plans in accordance with company policy to develop existing and potential business units to achieve established and potential business goals.
• Provides strategic information and suggests strategic direction to the COO concerning operating entities, business opportunities, and growth and development capabilities.
• Attends and participates in meetings, completing follow-up as assigned.
• Performs work regularly and adheres to all Illinois Gaming Regulations.

EDUCATION AND / OR EXPERIENCE REQUIREMENTS :

• This knowledge and these abilities are typically acquired through the completion of a Bachelor’s degree in Finance, Business Administration, Marketing, or related field.
• 10 to 15 years progressively responsible gaming management experience with 2 years minimum as a General Manager or 10 years of Gaming Operations experience, and 10 years of executive level management experience required.
• Master’s degree in Finance, Business Administration, or related field preferred.

ADDITIONAL REQUIREMENTS :

• Must obtain and maintain all licenses / certifications per Federal and State regulations.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Prior experience opening new properties / outlets strongly preferred.

KNOWLEDGE OF :

• Effective communication skills with the ability to delegate responsibility and motivate and manage a diverse group of executives to achieve common goals and objectives.
• Thorough knowledge of general business practices, strategic planning, and organizational development.
• Broad knowledge of all facets of gaming and related operational activities.
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
• Principles of supervision, training, and performance evaluation.
• Pertinent federal, state, and local laws, codes, and regulations.

ABILITY TO :

• Research, analyze, comprehend, and act upon information and be aware of the business environment in order to effectively manage areas of responsibility.
• Review and comprehend financial data and internal reports.
• Communicate effectively with guests, outside contacts, and all levels of team members.
• Observe and direct actions of subordinates.
• Make unpopular and / or difficult decisions which benefit the organization in the short and long term.
• Be a strategic, analytical, ethical, and effective motivator.
• Forecast changes in the economic climate and / or profits and react accordingly.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted during work.
• Be flexible to work varying shifts and time schedules as needed.

This position spends time on the casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.

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Last updated : 2024-08-21