Technical Analyst

Essential Duties and Responsibilities:

• Monitors, audits and recommends changes to overall access to controlled areas and information systems that process or handle highly confidential and sensitive data.
• Assists in the creation, ongoing maintenance and implementation of data security and HIPAA security auditing, monitoring, and reporting policies and procedures, including the establishment of corporate user security access profiles.
• Assists in the overall approval process of system change management implementations to ensure data and confidential security and accesses are maintained to ensure regulatory compliance.
• Monitors, audits, reports, and enacts corrective action on data/system usage, including tables/catalogs/dictionaries, for appropriateness and need basis for fulfilling business needs while ensuring the confidentiality of the data and patient information.
• Creates and maintains educational materials and performs ongoing education and training related to data compliance and HIPAA security issues for staff and the community.
• Implements and maintains systems utilized in the auditing, monitoring, and reporting of data and HIPAA security and confidentiality usage and breaches.
• Collaborates with the executive team, leadership and customers to solve problems and improve business operations through process re-engineering, to meet or exceed data security and HIPAA security regulatory requirements.
• Provides leadership and direction to Humboldt Park Health management and staff, as it relates to data and HIPAA security measures, controls, and corrective action processes to ensure a caring approach with the utmost confidentiality, integrity, and respect.
• Provides technical guidance, and is a point of escalation for day-to-day end-users incidents and service requests utilizing IT Service Desk ticketing system and participates in after-hours and weekend on call rotation.
• Administers end-users access, systems security adds, deletions, and change requests to ensure data integrity, patient confidentiality, and overall system security is maintained.
• Manages group tickets within Service Desk Plus.
• Manages group file share security and distribution groups.
• Integrates Windows images & patching.
• Upgrades for application new releases and models.
• Manages file share and security permissions.
• Installs and configures software and hardware.
• Participates in the planning and evaluation of current and future system needs in support of ongoing business requirements
• Provides technical training to others in the Information Technology Department.
• Acts as liaison between the Help Desk and other IT teams to resolve escalated issues.

Years of Experience: 1- 3

Education: Associates or Equivalent

Certification, licensure or registration: CCENT, CCNA, A , MCP, MCSE, MCITP certification or equivalent preferred.

Licenses & Certifications

• CCNA Cisco

Behaviors

• Team Player: Works well as a member of a group
• Functional Expert: Considered a thought leader on a subject
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals