Team Member

Hummus & Pita Co.
Hilliard, OH Full Time
POSTED ON 3/17/2022 CLOSED ON 6/27/2023

What are the responsibilities and job description for the Team Member position at Hummus & Pita Co.?

Company Introduction:


The Hummus & Pita Co. is a fast-casual restaurant concept serving 100% homemade, fresh and health-focused cuisine in an inviting, contemporary environment. Combining authentic flavors from across the Mediterranean with family recipes that have been developed from generation to generation, The Hummus & Pita Co. is devoted to bringing high-quality, flavorful food to as many people as possible.


Overview:


  • Responsible for preparing presenting craveable food according to standards and expectations while maintaining a safe, clean and sanitary work area.

  • Responsible for providing raveable service to the Guest according to the standards and expectations.


Benefits:


  • Flexible Scheduling

  • Free Employee Meals


Requirements:


  • Eighteen years of age or older.

  • Good reading, writing and communication skills.

  • Able to interact professionally with other Guests and Team Members.

  • Able to handle multiple tasks in a fast-paced environment.

  • Good judgment and decision-making abilities.


Physical Requirements:


  • Must be able to spend 100% of working time standing, walking, and reaching.

  • Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.

  • Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces.

  • Climbing and ascending or descending ladders, stairs, and ramps.

  • Must be able to carry loads greater than 35 pounds frequently.

  • Must be able to communicate clearly with our Guests in the primary language of the restaurant.

  • Hearing sounds at normal speaking levels with or without correction.

  • Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.


Primary Responsibilities:


  • Live by our Mission Statement and Core Values.

  • Understand, and comply with:

  • All Company policies, procedures, and operating standards.

  • All federal/state/local laws and ordinances.

  • Maintain energy and enthusiasm throughout the shift.

  • Provide every Guest with a raveable experience.

  • Provide hospitality, not just service.

  • Smile and greet all Guests you encounter.

  • Hold doors open for Guests.

  • Engage Guests in conversation throughout their experience (when appropriate).

  • Accommodate and meet special needs of Guests (senior citizens, large groups, etc.).

  • Utilize genuine salesmanship techniques during Guest interactions.

  • Possess an extensive knowledge of all food and beverage selections, including the appropriate questions to ask when a Guest orders a particular food or beverage item.

  • Suggestively sell additional products available to Guests.

  • Record accurate orders using order slips.

  • Ring accurate orders using the POS.

  • Notify a Manager of all Guest complaints.

  • Handle product properly according to safe food handling procedures at all times.

  • Follow proper hand washing methods.

  • Keep food out of the Danger Zone.

  • Adhere to Critical Temperatures for items.

  • Assist with receiving, rotating, labeling, and storing product according to FIFO.

  • Avoid cross-contamination.

  • Adhere to standards of handling and holding food products.

  • Utilize all tools properly.

  • Use knives properly; wear a cut glove when appropriate.

  • Handle and use scales properly.

  • Use appropriate colored cutting boards and measuring tools.

  • Calibrate and use a thermometer.

  • Read and follow all recipes.

  • Accurately record waste.

  • Maintain a clean and organized section, service line, and dining room.

  • Adhere to all responsible alcohol service requirements.

  • Adhere to cash handling policies.

  • Perform secondary responsibilities.

  • Assist with clearing and/or wiping tables.

  • Assist Team Members in need. Complete assigned opening, ongoing, and closing sidework.

  • Maintain a safe, sanitary, and secure environment at all times.

  • Remain calm at all times.

  • Perform any other tasks or duties as assigned by a Manager.
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