What are the responsibilities and job description for the Shipping Role position at Hungry Marketplace?
***This is a seasonal position. It is active from October 15, 2021- January 10, 2022.
About Hungry:
HUNGRY provides extraordinary catering by a network of top local chefs. We are committed to improving the lives of our chefs, clients and our community. Dedicated to environmental sustainability and fighting hunger in every community we serve!
Job Description:
- Picking orders quickly and accurately
- Treating products with care so they arrive in mint condition
- Packing incoming stock away, taking inventory, and reporting shortages.
- Keeping records of incoming and outgoing shipments.
- Lifting, wrapping, labeling, and loading products for shipping
- Following all company safety protocols
- Keep work area clean and organized
- Must be able to lift 30 lbs
- Consistently meet deadlines for product orders
- Work within business margins
**Preferred experience - fulfillment center management like Amazon or warehouse requiring management and organization of many product lines.**
Requirements:
- High school diploma, GED, or suitable equivalent.
- 2 years of work experience in a similar role.
- Excellent verbal communication skills.
- Ability to work harmoniously with a diverse range of people.
- Proficient with using Shipstation required for this position.
- Physically agile and process-oriented
- Proficient organizational skills
- Part time position/ full time if needed
Shipping Process
- Responsible for enforcing the shipping processes and procedures by working with management and line managers
- Plan the week on Monday by reviewing the packing plan with management
- Holding line managers accountable for processes
- Responsible for management of ShipStation tool for shipping needs and labels including tracking information
- Uploading client information in a consistent naming convention: ORDER #_CLIENT NAME_CURRENT DATE for easy searching
- Responsible for reviewing daily priority lists and printing shipping labels by 1 PM each day for the current day’s orders
- Responsible for reviewing shipping label spreadsheet 72 hours in advance and flagging any missing names to Sales Ops team (Angie, Katie, Madison)
- Freeze shipping label sheet and turn the tab green when completed
- Review event dates and ensuring kits will arrive at least 2 days before the event
- Flag any increases in cost and obtain approval from upper management for all outside of the budget
- Collect order forms for all completed and SHIPPED kits and the end of each day and report on completed kits via email and on afternoon call
- Attend morning and afternoon management meetings to ensure priorities are clear, no changes have been made, and to report completion/issues
- Ensuring no kits are left in the queue without labels or documentation and following up with kits in queue
- Working with Sales Ops team to ensure last-minute items have been captured and reviewed daily (Katie)
- Ensure all kits have been placed on the truck for the day
International Shipments
- Ensuring international shipments are flagged 1 week in advance and sent out in a timely manner
- Hit shipping deadlines
Quality Assurance
- Ensure shipping labels are accurately placed on kits by cross-checking kit type, client name, and order number and signing off on the order form
- Assigning packers a shipping station to drop off kits
- Ensuring the shipping station is clean and empty before leaving for the day
- Ensure chef is on the label list to receive a kit
- Courier Planning / Pick-ups
- Ensuring there are 2 courier pick-ups daily when there are more than 150 kits ready for pick-up
- Ensuring pick-ups are timely and do not jeopardize the deadline
Cost-Effectiveness & Savings
- Managing courier relationships and finding opportunities for improved rates and enhancements
- Flagging any rate discrepancies before shipping and obtaining approval for increases
- Flagging any risk in advance
- Void any unused labels to ensure cost savings
Job Types: Full-time, Part-time, Temporary
Pay: $40,000.00 - $50,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Work Location:
- One location
Work Remotely:
- No
Work Location: One location