Job Summary: Under the supervision of the Network Administrator, install, configure, and troubleshoot both computer and network equipment.
Essential Functions:
- Perform repairs on a variety of hardware components on network systems, including PCs, PC peripheral devices, PC printers, terminals, remote printers, terminal printers, associated software, communications equipment, modems, and cables.
- Provide support for all Microsoft operating systems.
- Perform installation, configuration, troubleshooting, documentation, and distribution of equipment and software to users as required.
- Manage and support LAN and WAN Network devices.
- Acting as the middleman between user and manufacturer when equipment must be sent to the latter for repair.
- Aids with maintenance of equipment and systems.
- Ensure records are properly maintained, including performing current and total inventory of all computer analysis carried out on software.
- Provide support to Network Administrator in maintaining County’s network systems.
- Provide support in maintaining an inventory of software and hardware.
- Setting up equipment for web conferences and other events that use computers and their peripherals.
- Install/Troubleshoot VOIP system
- Install/Troubleshoot network cabling.
- All other duties requested by the Network Administrator.
- Maintains regular and predictable attendance.
- Maintain confidentiality of sensitive county information.
Preferred Knowledge and Skills:
- Knowledge of LAN/WAN networks, TCP/IP protocols and network technologies.
- Knowledge of operations of Microsoft Office.
- Knowledge of Microsoft Operating Systems.
- A working knowledge of network switches, routers, firewalls.
- Skill in troubleshooting and configuring peripheral equipment.
- Ability to quickly analyze user problems and systems, find alternative best solutions and resolve whatever issues
- Ability to optimize and install personal computer software.
- Ability to effectively interact with employees and the public.
- Ability to maintain confidential information.
- Ability to work independently on assigned tasks as well as accept direction on given assignments
Required Education and Experience:
- Associate degree or higher.
- Microsoft Certification
- Cisco Certification
Preferred Education and Experience:
- One (1) year experience working in IT for small or midsize company.
Equipment Operation:
All office equipment, including, but not limited to, computers, keyboards, telephone system equipment, copiers, scanners, recorders, projectors, and facsimile machines.
Physical Requirements:
The job requires sitting (sometimes for long periods), standing, walking, bending, stooping, carrying, climbing, kneeling, crawling, reaching, handling, lifting, pushing, and pulling. Ability to lift 50 pounds. Must be able to perform the essential functions of the position with or without reasonable accommodation.
Deadline: Until filled.
AN EQUAL OPPORTUNITY EMPLOYER AND SERVICE PROVIDER
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Multiple locations