What are the responsibilities and job description for the Manager position at Hutch's C-Stores?
Hutch's General Managers Benefits
- Medical, Dental & Life Insurance
- Up to 4 Weeks Paid Time Off
- Company Matching 401K
- Hutch's Food & Fuel Discount
- Work Today. Get Paid Today.
Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business need
Educate & Develop
- Actively recruit all Store Personnel
- Educate and develop all Store Personnel
- Holds one on one coaching sessions with all staff members every quarter, or more often as needed
- Understands labor costs; Schedules staff in line with customer count and budgeted wage %
- Accurately prioritize job responsibilities so that highest level of customer service is provided.
- Able to direct the work of other employees and lead by example.
Customer Service & Operations
- Ensure that each Guest receives outstanding service by ensuring that store experience is Fast, Friendly, Clean and Safe.
- Has some idea of local customer needs and special events
- Solicits feedback from customers; Provides that feedback to supervisors
- Knows metrics for the site including, performance of products, fuel pricing, and sales volume
- Completes all store paperwork, enters vendor invoices, and approves employee timecards daily
- Works to ensure all employees on their shift operate within company guidelines to achieve sales and profit
Food Service Operations
- Ensure appropriate deli inventory levels at all times by ordering product in a thorough, efficient, and timely manner; Ensure build-to’s of warmers and coolers are followed and adjusted as needed
- Prepare, to order, all food items to the satisfaction of companies and in accordance with recipes
- Label, date, rotate, and store all items properly to control waste
- Maintain health and sanitation standards for self and employees. Knows food safety.
- Continually work to increase deli sales
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Must demonstrate previous management experience.
- Must be available to work nights, weekends, and holidays as required to meet the business needs of the store
- Ability to provide clear direction for the team while communicating and enforcing policies and procedures
- Must demonstrate exceptional integrity and judgement to make timely decisions
- Must have some proficiency on the computer
- Must have valid driver’s license and transportation
