What are the responsibilities and job description for the Front Desk Agent position at Hyatt Place BWI?
Front Desk Hotel Agent
We are currently seeking Front Desk Agents to join our team at the Hyatt Place BWI located in Linthicum Heights, MD. Starting wage for this position is $15.00 to $15.50 per hour based on experience. Perks include discounts on hotel rooms, company sponsored health plans, paid time off and opportunity for growth….see our full list of benefits below.
Apply here or in person at 940 International Boulevard, Linthicum Heights, MD 21090
Job Description
Our Front Desk Agents greet customers with a friendly and sincere welcome; provide accurate information about local attractions and directions to venues; complete the registration process by inputting and retrieving information from a computer system; verifying and processing credit card payment information; answering telephones; field guest complaints; adhere to all company policies and procedures. Nights, weekends, and holidays required. Have computer skills and the ability to learn hotel operating system, MS office and internet.
Additional Job Requirements:
- Hotel experience preferred.
- OPERA experience highly preferred.
- Ability to work with all types of people.
In addition to a great work environment, the benefits our talented team enjoys:
- Competitive compensation
- Professional development and growth
- Paid time off for vacation, holiday and sick
- Company-sponsored medical plans including dental, vision, life, LTD, STD, METLIFE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
- Employee Assistance Program (EAP)
- Awesome hotel discounts
Become Part of the TPG Hotels, Resorts & Marina Team……
TPG Hotels, Resorts & Marina’s is widely recognized as one of the nation’s premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
Job Types: Full-time, Part-time
Pay: $15.00 - $15.50 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Holidays
- Night shift
- Weekend availability
Ability to commute/relocate:
- Linthicum Heights, MD 21090: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location