Hotel Food & Beverage Attendant

Our busy hotel is looking for an enthusiastic and detail-oriented customer service professional to make our guests' dining experience memorable. The Food & Beverage Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the hotel. In addition, this individual shall be well-versed in hotel-brand standards, guest expectations and the local area.

The position is full-time evenings with occasional morning shifts.

• Greet customers upon arrival to the dining area.
• Provide gracious and professional food and beverage service in an efficient manner. Answer questions, create an upbeat atmosphere for guests.
• Maintain regular attendance in compliance with Hyatt Place standards.
• Clear and clean tables as guests leave.
• Set tables throughout the shift when applicable.
• Retrieve and deliver food and beverage items in a timely manner to assigned areas.
• Maintain proper set-up of dining area.
• Preparation of food according to Hyatt Place/brand standards and ensuring temperatures of hot and cold items according to health code regulations.
• Clean and sanitize all equipment in the kitchen and dining areas.
• Sweep and mop floors in kitchen floors and vacuum dining area.
• Support other areas or roles when necessary.
• Ensure all food orders are put and stored in proper places with proper dating.
• Conducts oneself in a professional manner at all times.
• Clean out all refrigerators and reach-in coolers daily; label, date and rotate items
• Graciously respond to guest concerns or requests, and report the situation to the Manager.
• Execute daily side work with enthusiasm and motivation.
• Complete any other tasks as requested by management.

• Experience working in food service is preferred
• Must have a strong focus on putting the guest first with exceptional customer service experience
• Must have excellent communication and interpersonal skills with guests and coworkers
• Educational requirements include a high school diploma or equivalent GED certification
• Possesses strong organizational and time management skills

Hyatt Place Chapel Hill takes pride in being a fun environment to work in with a great management team and staff. We offer competitive salaries, medical benefits, paid time off, a 401k plan and travel discounts. We are fully committed to all team members and provide them with all the resources to make each person successful. 

Our core values of Gratitude, Trust, Teamwork, Ownership Mentality, and Lifelong Learning are interwoven in everything we do. We hire talent throughout all levels of our organization that exemplifies these important attributes in order to provide a top-notch hospitality experience for our guests.

We are an equal opportunity employer and do not discriminate based on race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. EOE m/f/d/v

Hyatt Place Chapel Hill is an amazing place to work! Come join our team!