What are the responsibilities and job description for the Night Audit position at Hyatt Place Harrisonburg?
The Night Auditor maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. Additionally, they complete nightly reports and audits, and act as the “Manager on Duty” in the absence of a regular Manager. The Night Auditor for the Hyatt Place also performs Gallery Host functions during the overnight shift.
Additional Information:
In order to apply for this position, you must be legally authorized to work in the United States. Upon hire you must complete the I-9 form within the first 3 days of employment. A background check will be conducted as a condition of employment.
We expect our employees to approach their work with passion, enthusiasm, and attention to customer satisfaction. We also expect our employees to champion, embrace and live the company values: Fun, Accountability, Concern for Others, Continuous Improvement, and Trust. Our values are at the center of everything we do. We use them as guides to make decisions and chart our course on a daily basis.
Job Duties and Responsibilities:
Perform calculations of all departments day’s work; (gather, analyze, and evaluate data)
Complete daily reports – balanced to zero
Maintain records of routine accounting transactions; assist in preparation of financial and operational reports including trial balances, adjustments and closing entries; may assist in analysis and interpretation of accounting records for use by management
Follow all audit procedures as specified by brand
Act as night manager in absence of manager on duty; (ability to work unsupervised)
Skills Required:
Provide high level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure, proficiency in keyboarding and computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems, aptitude with numbers/data analysis
Experience / Education:
Knowledge/experience of accounting principles; prior customer service/hospitality experience is preferred; high school diploma and/or equivalent work experience
Source: Hospitality Online
Salary : $15 - $0