Pay Range $16-$19 hourly
HYATT PLACE NEW YORK/YONKERS
Hyatt Place New York/Yonkers, a modern hotel approximately 30 minutes from Manhattan, greets guests with 155 guest rooms and suites, the first-floor Placery at the lobby bar, and indoor pool and 950 sq. ft. of event space.
The hotel is southeast of the Cross County Parkway-Highway 87 junction, in Westchester County’s Cross County Shopping Center — with free employee parking at the hotel.
LodgeWorks is actively hiring for a Guest Service Representative
Who we are
LodgeWorks is a privately held hotel development and management company. While our name isnt on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels including our award-winning Archer Hotel boutique collection and our portfolio of other great brands with familiar names, such as Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn and Hampton Inn.
Were thrilled to be considered industry innovators with a rich 35 year history. Yet, what we are most proud of is the strong family culture we have developed and maintained while growing to 950 employees nationwide. At LodgeWorks, hospitality is more than just the industry in which we work; it defines everything we do. Maybe its because were grounded in Midwestern hospitality (our home office is in Wichita, Kansas, while our hotels are scattered across the U.S.). Or maybe its because we actively work to make hospitality (with each other, our guests, our clients and partners) the foundation upon which everything is built.
Job overview
Guest Service Representatives are often the first in-person contact for hotel guests. Serving as a brand ambassador, you are engaging, attentive, service-oriented and a creative problem solver. You know that a great experience means taking an interest in getting to know our guests before they even arrive.
To put it simply: the primary responsibility is to deliver and exceed guest expectations, resolve guest concerns, execute brand standards and maintain excellent communication at all times.
The day-to-day
Who you are
Benefits
We are proud to offer competitive wages and the following benefits for full-time employees:
LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
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