INFORMATION TECHNOLOGY ANALYST

Qualifications:

• Excellent interpersonal skills with a strong customer service orientation.
• Strong oral and written communication skills.
• Ability to work effectively both independently and as a member of a team.
• Capacity to multitask in a highly dynamic environment with a strong attention to detail and commitment to quality.
• Strong learning agility; able to quickly grasp new skills, processes, and technologies.
• Experience with a case tracking system such as ServiceNow is a plus.

Experience Preferred:

• Previous experience in a similar IT support role within the hospitality industry.
• Demonstrated ability to troubleshoot and resolve complex IT issues efficiently.
• Proven track record of effectively working with diverse teams and stakeholders.
• Familiarity with ITIL practices and methodologies.

What You Will Love About Us

• Come join our amazing location in Incline Village, NV in the Lake Tahoe Area
• Discount hotel stays for colleagues, friends and family.
• Wellness & Tuition reimbursement
• Complimentary parking
• Complimentary meals during work hours
• Hyatt Perks which include thousands of national and local partners for various discounts

Wellbeing

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose.”

• Health, Dental, Vision Insurance eligibility after 30 days of employment.
• 401(k) Retirement plan & Hyatt stock purchase plan.
• Paid Parental Leave
• Wellness and tuition reimbursement up to $2000

Who We Are

• At Hyatt, we believe in the power of belonging and cultivating a culture of care where our colleague’s become family. Since 1957, our colleagues and our guests have served as the heart of our business and made Hyatt one of the best hospitality brands in the world, with more than 1,500 hotel, all-inclusive, and wellness resort properties in 70 countries across six continents.
• We turn trips into journeys, encounters into experiences and jobs into careers. As we continue to grow—we never lose sight of what’s most important: People.

Why Now?

• We are in a time of extraordinary transformation. Passion for personal travel combined with the explosive growth of global business has underpinned our growth for years. Hyatt is at the epicenter of the evolution of travel—and we are looking for passionate change makers to be a part of our journey. At the heart of Hyatt is our shared belief that hospitality is more than just a job—it’s a career for people that care.

How We Care for Our People

• Wellbeing is the ultimate realization of our purpose — we care for people so they can be their best. We believe this focus on our colleagues is the key to our success and we’ve earned a place on Fortune’s prestigious “100 Best Companies to Work For®” for the last nine years.
• We’re proud to offer exceptional corporate benefits which include:
  • Annual allotment of free hotel stays at Hyatt hotels globally- Depending on the position.
  • Flexible work schedule and location – Depending on the position.
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, free use of on-site fitness center, and free lift tickets (subject to availability)
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption.
  • Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

• Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from who we hire and develop, organizations we support, and who we buy from and work with.
• Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

• Reality Check:

Research shows that women, people of color and others who belong to historically - excluded groups tend to apply to jobs, only if they met all of the job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

Our Vales: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Hyatt is an equal opportunity employer. R C R S SO GI NI D V