What are the responsibilities and job description for the Tower Attendant position at Hyatt Regency Wichita?
The Tower Attendant is responsible for maintaining the cleanliness of all public areas, including but not limited to, public restrooms, employee restrooms, corridors and hallways, Health Club, and Housekeeping area. Also delivers and restocks supplies as needed. Occasional cleaning of guest rooms as needed.
Essential Functions:
- Check with Housekeeping supervisor to see if there are any particular issues that take precedence.
- Ensure pool towels are stocked.
- Clean employee restrooms on “back of the house” and by employee cafeteria.
- Police public restrooms, lobby, lounges, and clean as needed
- Restock toilet and facial tissue and supplies in public restrooms as needed.
- Check storage rooms in public areas and restock as needed.
- Maintain storage rooms clean and organized.
- Clean and restock guest laundry room as needed.
- Report any maintenance concerns
- Report any Housekeeping concerns (dirty carpets, satins, etc.)
- Complete any special cleaning tasks.
- Promptly report to supervisor any equipment malfunctions.
- Attend scheduled meetings and training as required by management.
- Maintain regular attendance as required by scheduling which might vary according to the needs of the hotel.
Qualifications:
- A true desire to satisfy serve others in a fast paced environment.
- Maintain high standards of personal appearance and grooming, which include wearing a clean and proper uniform and nametag when working.
- Maintain a warm and friendly demeanor at all times.
- Employees must at all times be attentive, friendly, helpful and courteous to guests, managers/supervisors and fellow employees.
- Employee must maintain a positive attitude and work as a team with fellow co-workers at all times.
- Pick up any trash as encountered when walking the grounds.
- Able to work efficiently and independently with minimal supervision.
- Ability to lift, pull, and push a moderate weight.
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At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Ruffin Riverfront Hotel, LLC is an Equal Employment Opportunity Employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.