Specialist Operations and Support/ Entry Professional - Customer Service

Hydro
Magnolia, AR Full Time
POSTED ON 5/18/2024

Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standards profiles, to advanced development and manufacturing for most industries. Since 1905, Hydro has turned natural resources into valuable products for people and businesses with focus on a safe and good workplace for our 30,000 employees in more than 140 locations.

Hydro is committed to leading the way in shaping a sustainable future and in doing so, creating more viable societies by developing natural resources into products and solutions in innovative and efficient ways to industries that matter.

Job Location: Bensalem, PA

Hydro employees can enjoy several benefits including:

  • Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts
  • Retirement Savings Plans with Company Match/Contributions
  • Education Assistance
  • Bonus Plan Eligibility
  • Parental Leave

Job Summary:

The position is responsible for the safe, efficient, and profitable daily operations of the Service Center including shop floor, office personnel and logistics.

Required Education/Experience:

  • Minimum of Associates Degree in Business or related field
  • Minimum 1 year management or industry experience with strong leadership skills
  • Comply with Health, Safety and Environmental requirements
  • Minimum 1 years’ experience with Budgets, Customer Service, Inventory Control, Logistics and Warehouse experience required
  • Minimum 1 year communicating effectively with vendors, customers and other managers in both written and verbal formats

Preferred Skills/Qualifications:

  • 3 years Bath Enclosure experience preferred
  • Oracle and basic MS Office experience preferred

Job Responsibilities:

  • Ensure customers in the Service Center region receive excellent levels of service
  • Operate the Service Center in a safe, efficient and profitable manner
  • Supervise all shop and office personnel
  • Negotiate pricing with local vendors for glass, freight and packing materials
  • Maintain accurate inventory and sales records in Oracle
  • Monitor credit related problems with Shared Services and Accounting
  • Prepare monthly reports including forecast; filling for other positions in office and shop
  • Responsible for carrying out all established Hydro procedures and policies on a local level

Care, Courage, & Collaboration

At Hydro We care about our People!

We care about Safety!

Hydro values diverse skills and perspectives among employees. We encourage all qualified candidates to apply. Qualified applicants will be considered regardless of race, religion, nationality, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability. We strive to provide equal opportunities for all to contribute and succeed with us.


If you need an accommodation in order to complete the application, please let us know by completing the form below or by calling 1 (412) 643-3602.or click

Application Support link

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