Provisioning specialist

Provisioning Specialist 1

Job ID

2024-11500

of Openings

Job Locations

Remote - U.S.

Category

Accounting and Finance

Overview

The Provisioning Specialist 1 is responsible for understanding our products that require licenses to be generated creating the licenses and providing customer service to our internal and external customer.

Pacific or Mountain Time working hours preferred

What you will be doing

Utilize internal workflows to review customer orders, generate and deliver the appropriate license for revenue recognition

• Fulfill license requests from various internal departments
• Fulfill customer requests for new licenses or extensions according to policy
• Assist with other team member assignments.
• Provide timely communication regarding any issues to more experienced team members or leadership as needed
• The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job

Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland's Information Systems Security Policy

What will make you successful

• High School diploma, or equivalent
• Experience in a customer support or software licensing role
• Detail oriented; regularly verifies all work thoroughly and efficiently to ensure accuracy
• Organized and experienced at successfully multi-tasking
• Attention to detail
• Able to thrive in a fast paced, deadline driven environment
• Up to 5% travel time required
• Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

Based on individual states' employment laws, the following details are to comply with the relevant salary posting requirements : base salary range of $33,600-50,400 and eligible for bonus and benefits

What you can expect next

• Any follow up questions? Email your Recruiter directly at Careers@Hyland.com.

Benefits

401(k) Retirement Savings. Flexible Schedule. Paid Time Off. Medical, Dental, Vision. Volunteer Paid Time Off. Wellness Reimbursement.

Paid Parental Leave. Sabbatical Program. Hyland House Program.

Find out more by going to https : / / www.hyland.com / en / resources / articles / why-work-at-hyland .

Welcome to #HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform.

Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work.

Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities.

We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Last updated : 2024-02-25