Director of Product

H

Z is a brand experience agency focused on creating unified, distinct and relevant branded experiences across any and every possible touchpoint.

We are a curious, passionate, tech-obsessed creative community aimed at making brands matter. We believe that strength doesn’t just come from numbers, it comes from a number of perspectives. We work to give our people the space to be themselves, because at the end of the day it’s those differences that make our work stand out and help us drive change.

WHO WE ARE LOOKING FOR

As the Director of Product you will lead the digital product operations at the agency. In this role you will possess extensive experience bringing mobile, web and other digital products to the market from the early concept stage through to launch and post-launch optimizations. You will also have the ability to take business insights, strategy, technology dependencies, operational challenges, and customer feedback and turn them into an actionable product roadmap that can be executed within a well considered timeframe and budget. This position is highly collaborative both within the digital department and across the agency. You will work closely with experience design (UX, visual design, content) engineering, business development and account services teams to create beautiful and highly functional digital experiences. This is a client-facing role, and you should feel equally comfortable talking about experience and KPIs to a CMO as well as technology to a CTO.

WHAT YOU'LL DO

• Lead and execute strategic product initiatives that drive growth, improve profitability and enhance customer satisfaction

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Serve as the product subject matter expert to the agency and our clients

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Identify and implement opportunities to improve efficiency throughout the product development process

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Select and utilize a variety of tools (design-thinking exercises, user stories, brainstorming exercises, experience mapping, etc.) to collaboratively gather and prioritize requirements

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Work across multiple verticals within the agency, vendors and clients to ensure strong collaboration and relationship management with key stakeholders

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Support business development efforts as the face of the Product team by supporting new business initiatives

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Oversee the scoping of new projects for both new and existing clients

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Build an energetic and diverse team that is dedicated to delivering high-quality products to our clients

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Support and encourage innovation across throughout your team and across the agency; you’ll do this by:

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Stay on top of trends in the industry, surface new product offerings and position ideas that keep us abreast of key trends

WHAT YOU’LL NEED

• A minimum of 10 years of experience in product management; highly desired in an agency environment

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Proven track record of delivering valuable products, consistently, rapidly and effectively from early stage (finding product-market fit) to mature products

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Strong business, technology and design acumen

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Deep understanding of business requirements, user stories and acceptance criteria

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Deep understanding of agile software development methodologies, specifically Scrum

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Enjoy breaking down complex problems into steps that drive product development

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Possess an innate ability to simplify complex and technical concepts

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Bring a strategic perspective to projects as well as contribute hands-on in order to get things done

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Ability to effectively explain highly technical concepts to clients and key decision makers

WHAT WE OFFER

What we offer full-time hires includes the full spectrum of group health coverage options (medical, dental, vision), 401(k) matching, and generous paid-time-off offerings that reflect our investment in all aspects of your overall life balance and wellness.

WHAT GUIDES US

We design brave strategies, build innovative tools and craft magnetic stories—online and off—that evolve at the speed of culture. We do work that makes us proud and makes our partners shine.

• Co-Creation.*
• We co-create our culture. It takes every single one of us working and sharing across teams to deliver on our mission. We actively seek, hire, develop and retain diverse thinkers and makers. We know that our differences make our system strong, and our work extraordinary.

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• Hunger to Learn.*

We recognize, embrace and lean into our growth edges in the work we do. We offer real-time constructive and supportive accountability. We celebrate our successes and regularly reflect on our progress.

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** True Partnership.**

• Everything we do starts with strategic insight. We are agents of change.

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• Inclusion, Diversity, Equity and Accessibility.*

Our dedication to progress is dependent on our commitment to inclusion, diversity, equity, and accessibility (I.D.E.A.) within our agency, our partnerships and our communities. Our I.D.E.A. Council is responsible for guiding, promoting and celebrating cultural literacy and increasing employee engagement.

ABOUT US

We joined the WPP network as part of BCW Group in 2018, bringing our nimble creative approach to some of the world’s most beloved brands. Headquartered in the Washington, DC, metro area since 1987, we have team members across the country with expertise spanning brand identity, campaigns, digital experiences and content. Our clients include Volkswagen, Dollar General, Kawasaki, AvalonBay, Organic Valley, Johnson & Johnson and others.

HZ is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity or physical or mental disability. Our organization participates in E-Verify, an Internet-based system that compares information from employees’ Form I-9 Employment Eligibility Verification to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm eligibility. We believe in creating a dynamic work environment that values diversity and inclusion, and strive to recruit a diverse slate of candidates to help us achieve that goal.

Job Type: Full-time