Salary Job Openings

PC Refresh Technician

I20 Technologies
Tampa, FL Contractor
POSTED ON 3/20/2024

Pc Refresh Technician

Tampa, FL

Long Term contract

Responsibilities:

Installing, troubleshooting and maintaining computer hardware and software. Operating systems (OS). Mobile devices. Networking, Business applications, Security products.

Monitors the call tracking system for new incidents, requests and tasks in addition to troubleshooting and resolving client issues per service level agreements. • Provides detailed documentation of activity in the call tracking system. • Communicates technical information to a non-technical audience. • Completes installations of corporate standard software images.

  • Stays abreast of, and complies with, company and department policies and procedures as related technology and end-user services. • Effectively communicates to clients, peers, and management any system issues that affect the quality or reliability of supported systems. • May perform duties as a subject matter expert including updating knowledge management documents and providing trend analysis. • Documents product problems and their resolutions in a knowledge database for future reference. • Conducts advanced hardware troubleshooting and initiates warranty processes as required. • May participate in testing new product releases and\or enhancements

Job Type: Contract

Pay: $32.00 - $33.00 per hour

Expected hours: 40 per week

Experience:

  • Pc Refresh Technician: 5 years (Preferred)

Work Location: In person

Hourly Wage Estimation for PC Refresh Technician in Tampa, FL
$24.77 to $31.59
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