What are the responsibilities and job description for the Tag and Title Clerk position at IAA, Inc.?
Here at IAA, our Title Specialists play a critical role in our vehicle life cycle process which includes processing and filing vehicle title documents, reviewing and following up on missing items, and identifying inventory reduction opportunities for our salvage auction facilities.
Title Specialists embody our "will to win and "team player" values, by providing an outstanding customer experience through our various communication channels and helping IAA focus on business and branch growth.
In return for their excellent skills and abilities, Title Specialists are offered a benefits package including: health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.
What Do IAA Title Specialists Do?
- Review and process documentation for insurance and remarketing customers
- Process incoming salvage titles from multiple states and set for sale.
- Keep abreast of title regulations by learning and maintaining knowledge of current title/salvage laws
- Provide excellent customer service and support by offering solutions and timely responses to external/internal partners
What are the Requirements?
- Basic digital literacy
- Time management with the ability to multitask
- Strong verbal and written communication skills required
- Thrives in a team environment with a positive, upbeat, and friendly demeanor
Not Required, but Preferred:
- Experience with title administration, title processing, or DMV
- Vehicle total loss/claims experience preferred
- Intermediate Excel skills
About IAA:
IAA, certified as a Great Place to Work®, is a leading global marketplace connecting vehicle buyers and sellers. Maximizing leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged, and low-value vehicles. Headquartered near Chicago in Westchester, Illinois, IAA has nearly 3,600 hardworking employees and more than 200 facilities throughout the U.S., Canada, and the United Kingdom.
IAA is committed to providing equal employment opportunities regardless of race, creed, religion, color, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, veteran status, citizenship status, or marital status. IAA is a drug-free workplace. EEOE
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Work Location: One location