Director, Account Management

IAB
New York, NY Full Time
POSTED ON 10/30/2021 CLOSED ON 11/1/2021

What are the responsibilities and job description for the Director, Account Management position at IAB?

The IAB Learning & Development team is an industry resource for professional development by training media professionals and certifying their knowledge. Since 2012, 19,000 professionals at 1,500 companies have participated in our professional development programs.

We are looking for a Director, Account Management - Learning & Development to oversee the execution of our L&D strategy and initiatives for the department and be the liaison for sales/marketing, and post-sales/client support. You will work closely with internal stakeholders across departments, members, and vendors to create IAB training programs that address the learning needs of the industry. You will be responsible for the development of IAB training content with the support of the L&D team, SMEs, and vendors. This role will oversee the L&D deals from the sales team, manage contracts, and the execution of training programs. You will strategize on the direction of the overall IAB L&D department with the VP including new programs, roadmap, product pricing, etc.


Responsibilities, include but not limited to:

  • Liaison between L&D and Member Engagement and Development (sales) in providing support for member-focused solutions and help with the selling process
  • Oversee post sales execution with clearly defined deliverables, success metrics, and reporting
  • Work closely with internal IAB stakeholders and members to schedule check-ins and provide updates during post-sales process to ensure successful execution of sold L&D programs
  • Consult IAB member organizations on training needs and serve as a subject matter expert for development of their L&D needs
  • Develop curriculum and manage production for online, virtual, and in-person training across all IAB L&D programs
  • Manage 3rd party vendors and contracts for training scripts, production, facilitation, etc.
  • Train Member Engagement and Development (MED) team on our L&D product offerings and provide support for their sales meetings
  • Oversee IAB training initiatives such as Brand Academy, L&D working groups, public courses, and webinars, etc.
  • Assist in creating and updating marketing assets that support our training programs
  • Manage IAB L&D team members including manager and coordinator


Qualifications:

  • 5 years of industry experience in either the digital advertising and media industries or in learning and development
  • Solid understanding of adult learning that combines industry and education experience
  • Advanced level knowledge of digital media ecosystem
  • Experience with client relationships to manage post-sales deliverables
  • Deep knowledge of Learning Management Systems and e-learning authoring tools
  • Strong project management skills, including project planning, communication, status and issue tracking, and delivery of on-time results
  • Self-starter, strong communicator, confident, energetic, positive, focused, dependable, proactive, independent, resourceful, creative, team player and possesses a “can do” attitude.
  • Experience with Instructor Led training as well as e-learning teaching and technology, such as Adobe Creative Cloud (InDesign, Premiere Pro), Camtasia
  • Bachelor’s degree required

Additional Information:
All employees of IAB are required to receive the COVID-19 vaccine as a condition of employment. Religious and medical exemptions will be provided in accordance with applicable federal and state laws.

About IAB:
The Interactive Advertising Bureau (IAB) empowers the media and marketing industries to thrive in the digital economy. Its membership comprises more than 650 leading media companies, brands, and the technology firms responsible for selling, delivering, and optimizing digital ad marketing campaigns. The trade group fields critical research on interactive advertising, while also educating brands, agencies, and the wider business community on the importance of digital marketing. In affiliation with the IAB Tech Lab, IAB develops technical standards and solutions. IAB is committed to professional development and elevating the knowledge, skills, expertise, and diversity of the workforce across the industry. Through the work of its public policy office in Washington, D.C., the trade association advocates for its members and promotes the value of the interactive advertising industry to legislators and policymakers. Founded in 1996, IAB is headquartered in New York City. More information at https://www.iab.com
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