Lender Development Manager (LaaS)

iBusiness Funding is a Software and Service Provider that provides digital and automated loan origination and processing systems, in addition to Lending as a Service across a broad range of loan sizes. We are a subsidiary of Ready Capital, which is a multi-strategy lending institution with over 600 employees and traded on the New York Stock Exchange under ticker RC.

Job Description:

We are looking for a highly experienced Lender Development Manager to join our team! 

The Lender Development Manager will be working with our Director of Lender Development and responsible for onboarding and the development of our LaaS Clients. As the Lender Development Manager, you will integrate new LaaS clients into the sales, underwriting, processing, closing, and servicing platform. You will be responsible for orientating lenders as to the SBA SOP 50 10 7.1 and SBA SOP 50 57 3 and manage loan volume through the LenderAI Loan Operating System platform.

As a Client “SBA Subject Matter Expert”, you will join sales presentations and new client orientation presentations, and answer SBA related questions. You will be your client’s direct point of contact with the LaaS and will be available to them during off hours and well as normal business hours.

Duties and Responsibilities:

• Serve as LaaS “Subject Matter Expert” on the SBA SOP 50 10 7.1, SBA SOP 50 56 1 and SBA SOP 50 57 3
• Responsible for the new LaaS agreements issued to new clients and due diligence packages
• Assist clients in the development of an SBA Business Plan
• Review Client Loan Policy and make recommendations to clients as to changes
• Review Client SBA Audit results and serve as a client resource for consultative support
• Review the client’s configured Lender Portal information and consult with client on improvements on a quarterly basis
• Host client pipeline meetings and serve as the LaaS point of contact for iBusiness production managers
• Serve as a client point of contact and resource for the following processes:
  • SBA Eligibility Determination and Loan Structure
  • SBA Underwriting and Credit Memo preparation
  • SBA Processing & Submission to LGPC
  • Closing and interaction with closing attorneys
  • Servicing & Cash & Portfolio Management
  • Workouts and Liquidations
  • Internal Controls and External SBA Loan Review

Qualifications

• Bachelor’s degree.
• At least 5 years of SBA Underwriting, Closing, Servicing and workout experience.
• Experience in working remotely with multi-functional and multi-location teams.
• Extensive software experience with MS-Office 365 and Excel software.
• Must be a team player and be able to effectively interact with staff at all levels of the firm.
• Strong conceptual, analytical and problem-solving skills.
• Excellent client skills and customer relationship management skills.
• Ability to build rapport with customers via phone, email and video conferencing.
• Ability to manage several concurrent tasks and priorities on the fly maintaining a calm demeanor in a fast-paced environment.

Physical Demands:

The physical demands of the position are typical of those found in a traditional office and remote environment.  Employee will not need to walk significant distances nor lift substantial weight.  Employee will need to be able to remain seated at a desk for 8-9 hours in a typical workday.  There will be travel involved as the position will require client meetings.

Conclusion:

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law.