Quality Improvement Specialist
Job Posting for Quality Improvement Specialist at ICAN Inc
The Quality Improvement Specialist is responsible for ensuring all services meet or exceed standards established by stake holders and oversight agencies and identifies any trends that would prevent the agency from providing the best possible outcomes for all clients and families, promotes a positive agency image by performing the following duties.
Duties and Responsibilities:
Interpret and implement quality improvement standards as outlined in policies and procedures and guidance by oversight agencies. Help implement program quality improvement plans as necessary.
Develop procedures and continuously evaluate adequacy of quality improvement standards for programs and agency.
Address, coordinate, and resolve consumer complaints.
Maintain and collate data as it relates to client satisfaction surveys across all programs.
Maintain reports to reflect program(s) census, trends and errors across content type.
Develop staff and provider resources and education in response to identified trends, as directed by supervisor.
Participates in quality management program for documentation and investigation of serious reportable incidents.
Ensures agency adherence to Health Insurance Portability Accountability Act (HIPAA) and assists Compliance Officer in maintaining guidelines.
Participate and represent agency in internal and community committees as designated by supervisor.
Education/Experience:
- Bachelor's degree (B. A.) from four-year college or university in human services or related field preferred.
- A minimum of one to three years’ experience in the human services field and/or related experience in Quality Improvement.
- Must possess relevant experience in an OMH, OCFS, TBI/NHTD and/or non-for profit agency capacity.
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Job openings at ICAN Inc
Waseca, MN
Full Time
Waseca, MN
Full Time
Waseca, MN
Full Time
Utica, NY
Part Time
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